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International Voice Process Jobs Opening in Credence resource management at Kharadi, Pune

International Voice Process

Credence resource management
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Posted: 17 Jan 25

Job Description

 You will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. You will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client. 
 Utilize effective verbal communication and customer service skills while communicating with customers to resolve the account delinquency. 
 Able to manage difficult customer issues while working in a fast paced environment 
 Determine the reason for delinquency and best course of action to assist our Borrowers. 
 Engage our consumers with the highest level of respect and dignity. 
 Document all collection efforts for each assigned account in accordance with established procedures and compliance policies. 
 Communicate professionally and regularly with leadership and peers on status of accounts, escalations in accordance with established standards. 
 Ensure all accounts in assigned lists are managed accurately and timely. 
 Calls are majorly outbound, and over a period of time moves to a blended (inbound/outbound) environment. 
 Accounts are early/mid/late - stage defaults return payments, first payment defaults, and work date follow up assignments

More information about this International Voice Process Job

Please go through the below FAQs to get all answers related to the given International Voice Process job

  1. What are the job requirements to apply for this International Voice Process job position?
    • Ans: A candidate must have a minimum of fresher as an International Voice Process

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), B.Com, B.Pharm, BA, BBA/BBM, BCA, BE/B.Tech, Vocational Training, 12th Pass (HSE), 10th Pass (SSC), Other Course

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 20000 and 22000 Monthly. The Salary will depend on the interview. This International Voice Process is a Full Time in Pune.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This International Voice Process is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the International Voice Process position?
    • Ans: There are immediate 1 job openings for International Voice Process in our Organisation.

Job Particulars

Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview, Virtual Interview
Employment TypeFull Time
Job Id2601931
Locality Address Kharadi
Country India

About Company

Credence Global Solutions is a diversified technology-driven financial transformation company with deep expertise and focus on Receivables Management, Health care RCM, Technology Platforms and Contact Center verticals. Credence services leading telecommunication, health care and media companies in the United States. Health care providers serviced by Credence include medical transport providers, emergency physicians, health infusion service providers, and diagnostic laboratories. In the telecommunication vertical, Credence serves four of the top five providers in the United States. Our Group Companies:  Credence Resource Management, LLC - Focuses on providing Receivables Management and voice based BPO services, is the flagship company of the Credence Group.  Innoval Global Solutions, LLC & Medstat Inc - Provide RCM services to health care providers.  iValuate Global Technologies - Provides Technology platforms that enhance productivity and compliance for creditors and health care providers. Our mantra is Excellence Beyond Belief. Challenges, growth opportunities, and a passion for the Job enables us to repeatedly deliver excellence to our clients. Our team is encouraged to continually explore their talents and pursue their interests giving them the authority to gain the knowledge and skills to truly be the master of their domain. We strive to bring on the best and brightest, as well as to invest in their training and education, making them a seamless extension of our team. Headquartered in Dallas, Texas, we have delivery offices in San Jose, California; Natchez, Mississippi; Mesa, Arizona and Pune, India
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