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IT support Jobs in Bangalore - We technologies

IT support

We technologies
experience-icon 0 Years
salary-icon 200000 - 225000 Yearly
Expired

Posted: 13 Oct 17

Job Description

  • Joining Time: Immediate 
  • Skills sets needed: We would look for excellent communication skills – Verbal & written, spunk, commitment and optimistic attitude. 
Job Description: 
  • Resolving technical issues (hardware and OS) from incoming internal or external businesses and end user's contacts and proactive notification system
  • Providing excellent customer service support to Global customers during every single interaction
  • Assisting end users to avoid or reduce problem occurrences
  • Adding case resolution to Knowledge Management System
  • Engaging support as needed to ensure SLA demands are met
  • Responding to service, product, technical, and customer relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission critical).
Desired Skills:
  • Bachelor's Degree in any stream. 
  • Excellent Communication skills: The role requires daily coordination with Technical Team leads, Operations Managers.
  • Requires engineers to work in any shift based on their alignment towards the specific region.
  • Functional / Behavioural skill set: Positive attitude, flexible, aggressive, good communication skills, extrovert, inquisitive, team player, enthusiastic, active listener, learning attitude.

Job Particulars

Who can apply Freshers
Hiring Process Written-test, Face to Face Interview, Group Discussion
Employment TypeFull Time
Job Id349925
Job Category IT/Software , MBA
Locality Address
Country India

About Company

Wetechnologies is a pioneer in Bangalore, India in delivering trusted end-to-end HR management services. We have become the vendor of choice both for large MNCs, and growing SMEs.
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