Java L3 Support Engineer

Shephertz

3+ Years

50000 - 60000 Monthly

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Posted: 07 Feb 25

Job Description

We are seeking an experienced Java L3 Support Engineer to provide advanced technical support for Java-based enterprise applications. The ideal candidate will possess excellent problem-solving skills, a deep understanding of Java, and a proactive approach to ensuring application performance and stability.

Responsibilities:

Handle L3-level support for Java-based applications, troubleshooting and resolving escalated issues.

Debug and analyze Java code to resolve production issues and improve application performance.

Collaborate with development and QA teams to understand system architecture and provide solutions for defects.

Conduct root cause analysis (RCA) for recurring issues and recommend long-term solutions.

Monitor application performance and proactively address potential issues using performance monitoring tools.

Assist in application upgrades, patching, and maintenance activities.

Document solutions, resolutions, and best practices for a knowledge base.

Adhere to SLAs for issue resolution and ensure a high level of client satisfaction.

Participate in on-call rotations and provide after-hours support as needed.

Required Skills and Experience:

5+ years of experience in Java application development and support.

Strong proficiency in Core Java, including multithreading, collections, and exception handling.

Hands-on experience with frameworks such as Spring and Hibernate.

Proficiency in working with relational databases like MySQL, Oracle, or PostgreSQL, including writing complex queries.

Strong understanding of web services (SOAP/REST) and API integrations.

Experience with debugging tools (e.g., JDB, VisualVM) and logging frameworks like Log4j or SLF4J.

Familiarity with application servers (e.g., Apache Tomcat, JBoss, WebLogic).

Knowledge of version control systems (e.g., Git, SVN).

Excellent analytical and troubleshooting skills with the ability to handle complex issues.

Strong communication and collaboration skills for working with cross-functional teams.

Preferred Qualifications:

Experience with monitoring tools such as AppDynamics, Splunk, or New Relic.

Knowledge of message brokers like JMS, Kafka, or RabbitMQ.

Familiarity with microservices architecture and containerization tools like Docker or Kubernetes.

Understanding of DevOps processes and tools (e.g., Jenkins, CI/CD pipelines).ITIL certification or familiarity with ITIL processes is a plus.

More information about this Java L3 Support Engineer Job

Please go through the below FAQs to get all answers related to the given Java L3 Support Engineer job

What are the job requirements to apply for this Java L3 Support Engineer job position?
- Ans: A candidate must have a minimum of 3+ year experience as an Java L3 Support Engineer

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BE/B.Tech, MCA
What are the salary requirements for this job?
- Ans: The salary range is between 50000 and 60000 Monthly. The Salary will depend on the interview. This Java L3 Support Engineer is a Full Time in Mumbai.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Java L3 Support Engineer is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Java L3 Support Engineer position?
- Ans: There are immediate 1 job openings for Java L3 Support Engineer in our Organisation.