L2 Customer Service Officer - Operations Jobs Opening in Five S Digital at Basaveshwara Nagar, Bommanahalli, BTM, Bangalore

L2 Customer Service Officer - Operations

Five S Digital

2.5 to 3+ Years

20000 - 25000 Monthly

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Posted: 27 Sep 24

Job Description

Job Description: L2 Customer Service Officer - Operations
We are hiring L2 Customer Service Officer for our Bengaluru office. You will provide customer support via voice, email, and chat. Candidates should have 2+ years of BPO experience, strong technical skills, and fluency in English and Hindi. This is a 24/7 work-from-office role, with a salary of up to ₹25,000 CTC.
Location: Bengaluru

Vacancies: 15

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Responsibilities:

Address and resolve customer inquiries and complaints via phone, email, and chat

Process orders, forms, applications, and requests

Follow up with customers to ensure their issues are fully resolved

Maintain customer records and update account information as needed

Work closely with other departments to resolve complex customer issues

Provide feedback on the efficiency of the customer service process

Meet or exceed performance metrics related to customer service

More information about this L2 Customer Service Officer - Operations Job

Please go through the below FAQs to get all answers related to the given L2 Customer Service Officer - Operations job

What are the job requirements to apply for this L2 Customer Service Officer - Operations job position?
- Ans: A candidate must have a minimum of 2.5 to 3+ year experience as an L2 Customer Service Officer - Operations

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 20000 and 25000 Monthly. The Salary will depend on the interview. This L2 Customer Service Officer - Operations is a Full Time in Bangalore.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This L2 Customer Service Officer - Operations is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the L2 Customer Service Officer - Operations position?
- Ans: There are immediate 15 job openings for L2 Customer Service Officer - Operations in our Organisation.