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Live Chat Specialist Jobs Opening in Assurex e-consultant at Salt Lake, Kolkata

Live chat specialist

Assurex e-consultant
experience-icon 0 Years
salary-icon 13000 - 15000 Monthly
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Posted: 26 Sep 24

Job Description

This is a full-time on-site role for a Live chat specialist position at Assurex e-Consultant located in Kolkata. The live chat specialist position will be responsible for handling online inquiries and providing real-time support to client through live chat services/call.

Responsibilities:
Respond to customer queries in real-time through chat platforms.
Resolve customer issues promptly and accurately.
Provide information about products and services.
Document customer interactions and transactions.
Escalate unresolved issues to the appropriate internal teams.
Maintain a high level of customer satisfaction.
Follow up with customers to ensure issues are resolved.

Qualifications:
High school diploma or equivalent.
Excellent written communication skills.
Ability to type quickly and accurately.
Strong problem-solving skills.
Ability to multitask and manage time efficiently.
Patience and a customer-centric attitude.


More information about this Live chat specialist Job

Please go through the below FAQs to get all answers related to the given Live chat specialist job

  1. What are the job requirements to apply for this Live chat specialist job position?
    • Ans: A candidate must have a minimum of fresher as an Live chat specialist

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 13000 and 15000 Monthly. The Salary will depend on the interview. This Live chat specialist is a Full Time in Kolkata.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Live chat specialist is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Live chat specialist position?
    • Ans: There are immediate 1 job openings for Live chat specialist in our Organisation.

Job Particulars

Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2530012
Job Category Tech Support
Locality Address Salt Lake
Country India

About Company

We are a registered IT solution consultant and higher education guidance provider organization, located in Kolkata. Our team provides expert and educational support in higher studies to abroad clients from Australia, Canada, the UK, the USA, etc.
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