Marketing Telecalling Executive Jobs Opening in MV Infotech Systems P Ltd at MG Road, Gurgaon, Gurgaon
Marketing Telecalling Executive
Job Description
Overview:
The Marketing Telecalling Executive plays a critical role in driving the company's marketing efforts through outbound telecalling. This role focuses on generating leads, promoting products or services, and maintaining positive customer relationships via telephone. The ideal candidate should be able to communicate effectively, have a strong understanding of marketing principles, and possess the skills to convert potential leads into sales or qualified prospects.
Key Responsibilities:
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Lead Generation:
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Make outbound calls to potential clients, customers, or leads in order to generate interest in the company’s products or services.
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Qualify leads by gathering necessary information to assess their potential for conversion into customers.
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Identify key decision-makers in the target organizations and connect them with appropriate sales personnel.
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Product or Service Promotion:
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Provide detailed information about the company’s products or services, highlighting their benefits and value propositions.
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Explain features, advantages, and promotions effectively to encourage interest and persuade customers.
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Understand customer needs and tailor the pitch to match their requirements.
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Customer Relationship Management:
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Build and maintain strong, long-term relationships with potential and existing customers.
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Handle customer queries and concerns over the phone, offering appropriate solutions or directing them to the relevant department.
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Ensure a high level of customer satisfaction by providing timely, professional, and friendly service.
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Follow-up Calls:
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Follow up with leads who have shown interest but have not yet made a purchase decision.
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Track progress and update CRM systems with the status of calls, lead status, and customer feedback.
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Regularly follow up with customers to ensure they are satisfied and provide any additional support or information they may require.
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Sales Support:
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Assist the sales team in setting up meetings or calls with qualified leads.
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Help prepare sales presentations, reports, and proposals as needed.
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Support in closing deals by providing necessary information and guiding prospects through the decision-making process.
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Maintain and Update Databases:
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Update and maintain accurate records of all interactions with leads and customers in the CRM system.
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Manage contact lists and ensure all necessary details (e.g., phone numbers, emails, interest level) are documented properly.
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Track and analyze call metrics, such as the number of calls made, leads generated, and conversion rates.
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Market Research:
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Collect data on customer preferences, industry trends, and competitor activity through telecalling interactions.
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Provide feedback to the marketing team based on customer responses, suggestions, and objections to improve marketing strategies.
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Reporting and Metrics:
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Track performance against set targets for calls made, leads generated, and conversions achieved.
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Provide regular reports on telecalling activities, including lead generation, customer feedback, and overall performance.
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Meet or exceed daily, weekly, and monthly telecalling targets as assigned by the marketing or sales team.
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Collaboration with Marketing Team:
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Work closely with the marketing team to implement marketing campaigns and strategies.
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Provide input and feedback on marketing materials and messaging based on telecalling interactions.
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Share customer insights that can help refine marketing approaches and enhance customer targeting.
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More information about this Marketing Telecalling Executive Job
Please go through the below FAQs to get all answers related to the given Marketing Telecalling Executive job
- What are the job requirements to apply for this Marketing Telecalling Executive job position?
- Ans: A candidate must have a minimum of fresher as an Marketing Telecalling Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Marketing Telecalling Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Marketing Telecalling Executive position?
- Ans: There are immediate 1 job openings for Marketing Telecalling Executive in our Organisation.
Job Particulars
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