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Non Voice Process Jobs Opening in Hexaware at Dombivali, Kalyan, Seawoods, Mumbai

Non Voice Process

Hexaware
experience-icon 0 Years
salary-icon 15000 - 20000 Monthly
Apply Now

Posted: 15 Feb 25

Job Description

NON VOICE PROCESS: EMAIL PROCESS 
*EXCELLENT ENGLISH COMMUNICATION
*SHIFT: DAY SHIFT
OFFS: FIXED OFF
LOCATION: GHANSOLI

Responsibilities
Respond to customer inquiries via email in a timely manner.
Provide accurate information and effective solutions to customer issues.
Maintain constant and thorough documentation of customer interactions.
Collaborate with other departments to resolve complex customer issues.
Ensure customer satisfaction through prompt and professional responses.
Follow company protocols and guidelines to handle sensitive information.
Analyze customer feedback and provide insights for process improvement.

Qualifications:
High school diploma or equivalent; bachelor's degree preferred.
Previous experience in a customer service role, particularly in a non-voice process.
Exceptional written communication skills.
Ability to handle multiple tasks and manage time efficiently.
Strong problem-solving abilities and attention to detail.
Proficient in using customer support software and tools.
Ability to work in a fast-paced and dynamic environment.

More information about this Non Voice Process Job

Please go through the below FAQs to get all answers related to the given Non Voice Process job

  1. What are the job requirements to apply for this Non Voice Process job position?
    • Ans: A candidate must have a minimum of fresher as an Non Voice Process

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 15000 and 20000 Monthly. The Salary will depend on the interview. This Non Voice Process is a Full Time in Mumbai.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Non Voice Process is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Non Voice Process position?
    • Ans: There are immediate 1 job openings for Non Voice Process in our Organisation.

Job Particulars

Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview, Virtual Interview
Employment TypeFull Time
Job Id2620193
Job Category BPO
Locality Address Dombivali , Kalyan , Seawoods , Thane, Vashi
Country India

About Company

BPO industry and IT sector 
Hiring only for BPO 
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