Operations And Sales Jobs Opening in TechKnowHub at Bangalore

Operations and Sales

TechKnowHub

0 Years

Not disclosed

Expired

Posted: 18 Oct 24

Job Description

Selected intern's day-to-day responsibilities include:

1. Cab Onboarding:
Collaborate with the onboarding team to facilitate the seamless integration of new cabs into our fleet.
Ensure all necessary documentation and compliance requirements are met by collaborating with drivers.

2. Driver Communication:
Initiate and maintain regular communication with cab drivers to ensure smooth coordination and address any operational concerns.
Provide necessary information, guidelines, and support to drivers for a positive partnership.

3. Booking Calls:
Professionally handle incoming booking calls, demonstrating excellent customer service skills.
Gather customer requirements, offer suitable solutions, and accurately input booking details into our system.

4. Availability Confirmation:
Confirm the availability of cabs with customers, providing real-time updates on cab status and estimated arrival times.
Coordinate with drivers to ensure accurate and up-to-date information is communicated to customers.

5. Customer Interaction:
Engage with customers in a friendly and professional manner, addressing inquiries, providing assistance, and ensuring customer satisfaction.
Handle customer feedback and escalate issues as needed to ensure prompt resolution.

6. Data and Content Research:
Conduct research on industry trends, competitor activities, and customer preferences to provide insights for strategic decision-making.
Gather data on customer feedback, preferences, and market demands to contribute to service improvement initiatives.

7. Data Management:
Maintain accurate and up-to-date records of cab details, driver information, and booking transactions in our system.
Generate regular reports for management to assess operational performance.

Skill(s) required

CRM

Effective Communication

MS-Excel

Earn certifications in these skills

Learn MS-Excel

Learn Business Communication

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Other requirements

1. Strong organizational and communication skills.

2. Ability to multitask and prioritize in a fast-paced environment.

3. Customer-centric approach with excellent interpersonal skills.

4. Familiarity with the transportation industry and basic knowledge of cab operations.

5. Proficiency in using office software and CRM systems.

Perks

Certificate

Letter of recommendation

Informal dress code

Number of openings

Certificate: Will be provided at the end of the Internship

More information about this Operations and Sales Job

Please go through the below FAQs to get all answers related to the given Operations and Sales job

What are the job requirements to apply for this Operations and Sales job position?
- Ans: A candidate must have a minimum of fresher as an Operations and Sales

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BBA/BBM
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Operations and Sales is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Operations and Sales position?
- Ans: There are immediate 1 job openings for Operations and Sales in our Organisation.