Operations Executive - Customer Service

Velik HR

0 Years

16444 Monthly

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Posted: 25 Sep 24

Job Description

Job Description: Operations Executive - Customer Service

Client: Open Destination Infotech Pvt Ltd

Position: Operations Executive - Customer Service

Experience: Fresher

CTC: ₹20,820/- per month

In-Hand Salary: ₹16,444/- per month

Working Days: Monday to Friday

Work Schedule: 9:00 AM to 6:00 PM

Location: Panjim, Goa

Key Responsibilities:

Provide exceptional customer service support via phone, email, and chat.

Assist customers with inquiries, issues, and product information.

Maintain accurate records of customer interactions and transactions.

Collaborate with team members to ensure customer satisfaction and operational efficiency.

Identify opportunities for process improvement and provide feedback to management.

Participate in training sessions and team meetings to enhance skills and knowledge.

Qualifications:

Excellent verbal and written communication skills.

Strong problem-solving abilities and attention to detail.

Ability to work independently and collaboratively in a team environment.

Willingness to learn and adapt to new challenges.

Proficiency in basic computer skills; familiarity with CRM software is a plus.

What We Offer:

A supportive and dynamic work environment in Panjim, Goa.

Opportunities for growth and career advancement.

Comprehensive training to develop your skills.

Friendly team atmosphere with open communication.

Application Process:

If you are a motivated individual looking for an opportunity to grow and learn in the customer service field, we invite you to apply! Please submit your resume and a brief cover letter outlining your interest in this role.

More information about this Operations Executive - Customer Service Job

Please go through the below FAQs to get all answers related to the given Operations Executive - Customer Service job

What are the job requirements to apply for this Operations Executive - Customer Service job position?
- Ans: A candidate must have a minimum of fresher as an Operations Executive - Customer Service

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA
What are the salary requirements for this job?
- Ans: The salary range is between 16444 Monthly. The Salary will depend on the interview. This Operations Executive - Customer Service is a Full Time in Panaji.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Operations Executive - Customer Service is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Operations Executive - Customer Service position?
- Ans: There are immediate 1 job openings for Operations Executive - Customer Service in our Organisation.