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Operations Support Executive Jobs Opening in Eon Infotech Limited at Chandigarh

Operations Support Executive

Eon Infotech Limited
experience-icon 0 to 2 Years
salary-icon 12000 - 14000 Monthly
qualification-icon BCA, BE/B.Tech(Computer Science & Engineering (CSE), Electronics and Computer Engineering, Electronics & Computer Engineering), BSc(Information Technology)
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Posted: 18 Feb 25

Job Description

Qualifications:

  • Graduate in any discipline with a one-year computer diploma, or a Graduation in Computer Application.

Experience:

  • 0 to 2 years of experience as an Operations Executive (Freshers are welcome to apply)

Job Overview:
Eon Infotech Ltd. is seeking a motivated Operations Support Executive with strong operational and managerial skills. The ideal candidate will efficiently manage customer interactions, field staff, and technical support operations while ensuring timely issue resolution.

Essential Skills:

  • Customer Management
  • Team and Field Staff Management
  • Work Planning & Scheduling
  • Strong verbal & written communication
  • Problem-solving abilities under pressure
  • Proficiency in MS-Office/Open Office and Google Maps

Desired Skills:

  • Knowledge of Telecom or Vehicle Electronics
  • Experience with client calls & complaint handling

Key Responsibilities:

  • Manage the Customer Service Field Team and Support Technicians
  • Professionally handle customer calls and resolve complaints
  • Coordinate with clients, the production team, and management
  • Monitor Vehicle Tracking System (VTS) devices through dashboards, MIS, and web apps
  • Plan replacements and maintenance for faulty devices
  • Conduct customer training sessions on VTS operations and report generation
  • Perform GPS data analysis
  • Update information systems and maintain accurate records
  • Report progress and status updates to both customers and internal teams
  • Assist with other VTS-related activities as required by the client

Additional Requirements:

  • Must have personal conveyance (Two-wheeler) for commuting.
Shift- Rotational
More information about this Operations Support Executive Job

Please go through the below FAQs to get all answers related to the given Operations Support Executive job

  1. What are the job requirements to apply for this Operations Support Executive job position?
    • Ans: A candidate must have a minimum of 0 to 2 year experience as an Operations Support Executive

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: BCA, BE/B.Tech, BSc

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 12000 and 14000 Monthly. The Salary will depend on the interview. This Operations Support Executive is a Full Time in Chandigarh.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Operations Support Executive is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Operations Support Executive position?
    • Ans: There are immediate 1 job openings for Operations Support Executive in our Organisation.

Job Particulars

Education BCA, BE/B.Tech(Computer Science & Engineering (CSE), Electronics and Computer Engineering, Electronics & Computer Engineering), BSc(Information Technology)
Who can apply Freshers and Experienced (0 to 2 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2621992
Job Category Tech Support
Locality Address
Country India

About Company

Eon Infotech Limited is a technology company headquartered in the Northern Indian city of Chandigarh. Founded in 2000 by a team of first-generation entrepreneurs, it is today providing cutting-edge technology products in the domain of asset tracking systems and defence electronics to its clients.
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