Product Support Engineer Jobs Opening in PageLightPrime Sollutions Private Ltd at Valasaravakkam, Chennai
Job Description
A product support engineer (PSE) assists end users with issues in a company's products or services. They either resolve or pass the customer's problems to the appropriate development and engineering teams. They also provide consistent progress updates to the end user and keep them informed about the issue's status.
More information about this Product Support Engineer Job
Please go through the below FAQs to get all answers related to the given Product Support Engineer job
Responsibilities:
Provide technical support and troubleshooting for product-related issues.
Investigate and resolve customer concerns promptly and effectively.
Collaborate with the development team to identify and resolve product bugs.
Assist in creating and maintaining support documentation.
Conduct product demonstrations and training sessions for customers.
Monitor and escalate critical issues to appropriate teams.
Ensure customer feedback is communicated to the product management team.
Skills:
Excellent problem-solving and analytical skills.
Ability to communicate complex technical issues to non-technical users.
Experience with support ticketing systems.
Ability to work in a fast-paced, customer-focused environment.
More information about this Product Support Engineer Job
Please go through the below FAQs to get all answers related to the given Product Support Engineer job
- What are the job requirements to apply for this Product Support Engineer job position?
- Ans: A candidate must have a minimum of fresher as an Product Support Engineer
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BE/B.Tech
- What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 15000 Monthly. The Salary will depend on the interview. This Product Support Engineer is a Full Time in Chennai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Product Support Engineer is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Product Support Engineer position?
- Ans: There are immediate 1 job openings for Product Support Engineer in our Organisation.
Job Particulars
Role engineer core non it
Education BE/B.Tech
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id2595680
Job Category Core Technical , Walkin
Locality Address Valasaravakkam
State Tamil Nadu
Country India
About Company
All-in-One Law Firm Management Software: Your Complete Practice Solution
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