Publishing Support Executive Jobs in Chennai - Magzter Digital Pvt Ltd

Publishing Support Executive
Job Description
We are looking for a skilled Executive to undertake a variety of day-to-day publishing and coordination related tasks. The candidate needs to be an integral part in ensuring our publisher and User satisfaction by giving instant solution for publishing the digital edition ONTIME on our portal.
An excellent executive is, above all, an organized and competent professional with phenomenal communication skills who is comfortable dealing with people and able to carry out all the tasks with accuracy and speed.
The goal is to ensure that publishing operations are efficient and add maximum value to the organization.
Roles and responsibilities
- Follow office workflow procedures to ensure maximum efficiency in terms of publishing the magazines , news papers and articles.
- Maintaining records with effective maintenance.
- Co ordinate with other teams with various publishing related tasks (Error escalation, disseminating, Solving technical issues etc.)
- Deal with publisher complaints or issues over email and the call.
- Responsible for quality conscious.
- Responsible for day-to-day publishing operations.
Requirements
- Fresher or 1 or 2 years proven experience as office coordinator / executive in a similar role
- Experience in customer service will be a plus
- Outstanding knowledge of MS Office, back-office
- Excellent communication and interpersonal skills
- Organized with the ability to prioritize and multi-task
- Reliable with patience and professionalism
- Associates/College degree; BSc/Ba in business administration or relevant field is a plus
Mandatory Criteria
- Proficiency in either one of the languages - Malayalam/Telugu
- Good proficiency in English language