Remote MS Tech Support Jobs Opening in IProton at Central Delhi, Chanakyapuri, Noida, Delhi

Remote MS Tech Support

IProton

0 Years

Not disclosed

Expired

Posted: 24 Jun 24

Job Description

We are looking for 2 engineers as Remote MS Tech Support proficient with supporting Microsoft products as Windows 10 / Window Serves / Office 365 / Azure Administration and basic network support across different firewall vendors for inhouse support in UK. This role is 24 X 5 remote support only, some weekend work may be possible at time. You will be working in the shifts lasting 2 weeks. Please contact for more details.

Answering customer inquiries and listen to their problems/asks
Troubleshooting customer reported problems – Remote support and On-site support.
Identifying root causes for the problems and taking corrective and preventive steps.
Installation of OS and software.
Providing training to the customer on software and solutions.
Product demonstration to customers.
Generating problem reports, logging issues, escalation of critical issues.

Required Skills:

Good reasoning and analytical skills
Good listening skills

More information about this Remote MS Tech Support Job

Please go through the below FAQs to get all answers related to the given Remote MS Tech Support job

What are the job requirements to apply for this Remote MS Tech Support job position?
- Ans: A candidate must have a minimum of fresher as an Remote MS Tech Support

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BE/B.Tech
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Remote MS Tech Support is a work from home job?
- Ans: Yes,its a Work from Home Job.
How many job vacancies are opening for the Remote MS Tech Support position?
- Ans: There are immediate 2 job openings for Remote MS Tech Support in our Organisation.