Reservations Agent Jobs Opening in Active India Holidays at Janakpuri, Delhi
Job Description
The primary function of reservations agent is to handle all aspects of room or travel reservations for guests. Responds to communications from guests/hotels/transport vendors and referral networks concerning reservations arriving by mail, telephone, telex, or through a central reservation system.
Creates and maintains reservation records-usually by date of arrival and alphabetical listing prepares letters of confirmation and promptly processes any cancellations and modifications. Tracks future room availability on the basis of reservations. Additional duties may include preparing the list of expected arrivals and processing advance reservation deposits. Knows the type of rooms the hotel has as well as their location and layout. Knows of all hotel packages plans-meaning status, rates, and benefits.
Role and responsibilities
· Excellent knowledge of hotels, transport
· Process payments, Monitors advances deposit requirements and confirm arrangements.
· Excellent negotiation skills and can communicate with our existing/new hotel/transport partners time to time.
· Handles daily correspondence. Responds to inquiries and makes reservations as needed.
· Providing support on fares and charges
· Making of Complete Tours Documents and Handling of Complete Tour File in an Inbound Tour Atmosphere
· Preparing Itineraries as required
· Coordination with the Complete Team and the Management for the Day to Day Working.
· Excellent customer care skills
· Ability to handle complaints
· Ability to work in a team
· Knowledge of Facile (Reservation Portal)
Preferred candidate profile
Experience: Min 02-03 Years of working Experience in a travel company (Travel Agency/Tour operator)
Minimum Graduate or equivalent. Must speak, read, write and understand the primary language used in the workplace.
Preferred : Minimum Bachelors degree in Travel and Tourism (IITTM)
Salary: Negotiable
Industry Type: Travel & Tourism
Employment Type: Full Time, Permanent
Education: UG: Any Graduate
More information about this Reservations Agent Job
Please go through the below FAQs to get all answers related to the given Reservations Agent job
- What are the job requirements to apply for this Reservations Agent job position?
- Ans: A candidate must have a minimum of 2 to 3 year experience as an Reservations Agent
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BHM, BFA
- What are the salary requirements for this job?
- Ans: The salary range is between 25000 and 40000 Monthly. The Salary will depend on the interview. This Reservations Agent is a Full Time in Delhi.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Reservations Agent is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Reservations Agent position?
- Ans: There are immediate 1 job openings for Reservations Agent in our Organisation.
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