Sales account manager Jobs in Noida - Youngman India

Sales account manager

Youngman India

Not disclosed

Expired

Posted: 12 Apr 21

Job Description

Key Tasks/Responsibilities:

Looking after assigned customers, professionally provide information about products and services,
take/ cancel orders, or obtain details of complaints and provide solutions.
Record Opportunities with existing customers and convert them into sales and maintain total lifecycle
of orders till delivery and pick up till the point of getting paid.
Become a single point of contact with customer and coordinate with internal departments and teams
to give customer a seamless experience.
Our main goal is to keep up with the latest developments at customer end and ensure you know
everything about their requirements, new important contacts at the customer side& new projects of
customer. New projects will be converted to leads and opportunities for further business.
Chase for unpaid invoices and resolve issues to maintain outstanding within credit limit of customer.
Regularly update extensions of pickups of orders with the customer and update in CRM
On pickups, usually there are missing components for which estimates are generated, one is expected
to leverage the relationship with the customer and invoice the estimates and get paid.
One important role is to upsell our other products to the same customer and increase the revenue per customer per month.
This profile is all about relationship building with the customers and ensuring the customer regularly orders and is fulfilled with their requirement from time to time.
Resolve product or service problems by clarifying the customer's complaint; determining the cause of
the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
Follow up with internal team to ensure that appropriate actions were taken on customers' requests.
Refer unresolved customer grievances or special requests to designated departments for further investigation.
Sales people will also explore new prospects and understand account’s pain points and will work to get a solution which the company can do.
Sales people will also communicate case studies about product application and usage which will
concrete our technical leadership in the area.
Site Visits / Meetings if possible, via digital or physical method to assist in problem identification and solution validation.
Manage personal relationships with customers and be their first person to connect to get solutions.

Job Particulars

Role sales marketing executive

Education Any Post Graduate, Any Graduate

Who can apply Freshers

Hiring Process Walk - In, Face to Face Interview

Employment TypeFull Time

Job Id1179917

Job Category MBA , Walkin , BSc/BCA/BBM , Sales and Marketing

Locality Address

State Uttar Pradesh

Country India

About Company

Youngman Manufacturing India Private Limited which is India’s largest national construction tools andequipment rental company operating in 18 major cities. The company has significant growth plans and avision to reach each and every contractor site and meet the service level of getting what they need at thelocation they need.Company has exciting plans to increase reach and product range comprising of Ladders, Scaffolds, Liftingmachines, site management and power and breaking toolPurpose of the job (brief summary):An Account manager’s main role is to retain his assigned customers and nurture those key relationshipsover time. Ideally, they become a strategic partner and advisor to the client, discovering newopportunities to work together for mutual benefit.

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