Sales And Customer Support Executive - Female Jobs Opening in Zynah at KR Puram, Bangalore
Sales and Customer Support Executive - Female
Zynah
1 to 2 Years
10000 - 25000 Monthly
Posted: 21 Dec 24
Job Description
Position: Sales and Customer Support Executive - Female
Roles and Responsibilities:
- Promote the extensive range of heritage handloom sarees to prospective customers through the company website, Instagram, and other international platforms.
- Identify the customer requirements and articulate how our products fulfill their specific needs, enhancing their experience.
- Maximize the sales revenue by engaging in upselling and cross-selling of additional products or services.
- Provide personalized recommendations based on customer preferences and interests.
- Maintain proactive customer engagement through follow-ups to ensure satisfaction and foster repeat business.
- Manage customer communication across multiple channels, including email, web chat, WhatsApp, and phone calls, both pre- and post-purchase.
- Conduct thorough quality checks and verify orders before dispatching to ensure product excellence.
- Liaise with logistics teams to track shipments and ensure timely and efficient order fulfillment.
- Create product demonstration videos for customers requiring detailed insights into the products.
- Develop creative and engaging digital content, including reels, to promote the brand on social media platforms.
- Update and maintain the product catalog on the website and various online marketplaces.
Key Skills and Qualifications:
- Exceptional English communication skills, both verbal and written, including proficiency in telephonic interactions.
- A customer-centric, approachable, and professional demeanour.
- Strong organizational skills with a methodical approach to customer follow-ups.
- A minimum of 1-2 years of relevant experience in the retail or customer service sector.
- Basic proficiency in photography and digital content creation.
More information about this Sales and Customer Support Executive - Female Job
Please go through the below FAQs to get all answers related to the given Sales and Customer Support Executive - Female job
- What are the job requirements to apply for this Sales and Customer Support Executive - Female job position?
- Ans: A candidate must have a minimum of 1 to 2 year experience as an Sales and Customer Support Executive - Female
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), Vocational Training, 12th Pass (HSE), Other Graduate
- What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 25000 Monthly. The Salary will depend on the interview. This Sales and Customer Support Executive - Female is a Full Time in Bangalore.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Sales and Customer Support Executive - Female is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Sales and Customer Support Executive - Female position?
- Ans: There are immediate 1 job openings for Sales and Customer Support Executive - Female in our Organisation.
Job Particulars
Who can apply Experienced (1 to 2 Years)
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id2584518
Job Category Sales and Marketing
Locality Address KR Puram
State Karnataka
Country India
About Company
Zynah is a distinguished online retailer specializing in high-end Indian ethnic apparel. We proudly showcase a carefully curated collection of Heritage Handloom Sarees sourced from skilled weavers and artisans across India.
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