Sales Collection Executive

Finsave technologies private limited

0 to 1 Years

15000 - 18000 Monthly

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Posted: 31 Oct 24

Job Description

Key Responsibilities:

• Following up on outstanding payments and ensuring timely collections.

• Managing customer accounts and addressing payment-related queries.

• Maintaining accurate records of collections and outstanding balances.

• Meeting monthly collection targets and providing regular reports.

• Collaborating with internal teams to resolve payment issues.

1. Payment Collection:

o Manage daily collections and follow up with clients/customers to ensure timely payments.

o Maintain records of customer accounts and outstanding balances.

o Contact customers through calls, emails, or site visits to address payment issues.

2. Account Reconciliation:

o Reconcile customer accounts to ensure accuracy and identify discrepancies.

o Work with internal teams (e.g., finance, billing) to resolve customer disputes.

3. Report Generation:

o Prepare and submit daily, weekly, and monthly collection reports.

o Track payment trends and report non-payments, delayed payments, or other irregularities.

4. Customer Relationship Management:

o Maintain positive relationships with customers to ensure long-term business partnerships.

o Provide prompt solutions for any customer queries related to billing or outstanding payments.

5. Debt Recovery:

o Initiate recovery procedures for overdue accounts.

o Negotiate repayment plans with customers when necessary.

o Follow legal and procedural protocols for escalations when recovery efforts fail.

6. Compliance:

o Ensure adherence to company policies and legal regulations regarding debt collection.

o Maintain confidentiality and security of customer financial data.

Required Skills & Qualifications:

• 0- 1 year of experience in collections or related field.

• Strong communication and negotiation skills.

• Proficient in MS Office (Excel, Word) and CRM software.

• Ability to handle difficult situations with professionalism.

• Basic knowledge of accounting and billing processes.

• Problem-solving abilities with attention to detail.

• Working knowledge of collections software or ERP systems.

• Strong organizational skills and time management abilities.

• Flexibility to work under deadlines and handle multiple accounts.

Loc: Vizag

Package: 2.4 LPA

Allowances: Petrol allowance up to 5000/-, Health Insurance, Incentives (Depends on your performance)

Experience: 0-1 year

More information about this Sales Collection Executive Job

Please go through the below FAQs to get all answers related to the given Sales Collection Executive job

What are the job requirements to apply for this Sales Collection Executive job position?
- Ans: A candidate must have a minimum of 0 to 1 year experience as an Sales Collection Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, Other Graduate
What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 18000 Monthly. The Salary will depend on the interview. This Sales Collection Executive is a Full Time in Visakhapatnam.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Sales Collection Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Sales Collection Executive position?
- Ans: There are immediate 1 job openings for Sales Collection Executive in our Organisation.