Senior AR - Accounts Receivable Caller

CMPMS GLOBAL

3+ Years

Not disclosed

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Posted: 28 Feb 25

Job Description

Experience: 4 to 7 years

Shift Timings: 4:30 PM to 1:30 AM IST

Mode of Work: Work From Office

Work Location: Chennai

Interested candidates contact (Call is not answered kindly WhatsApp)

Preferred Skills:

Should have good Verbal and Written communication skills
Candidates should have strong knowledge of Denial management.

Role & responsibilities:

Candidates should have experience in AR Calling, denial management, Web Portals, and Denial Claims!
Follow up with the payer to check on the claim status.
Follow up on unpaid or denied claims, resubmitting claims as necessary, and appealing claim denials when appropriate.

Job Summary

A Senior AR - Accounts Receivable Caller is responsible for handling medical billing, insurance claims follow-up, and resolving outstanding payments with insurance companies in the US healthcare industry. The role involves denial management, claims resolution, and team coordination to ensure timely reimbursements.

Key Responsibilities

1. Accounts Receivable (AR) Follow-Up

Review and analyze outstanding claims and pending payments.
Contact insurance companies (payers) via phone or email to follow up on claims.
Ensure timely reimbursement by resolving claim denials and underpayments.

2. Denial Management & Claims Resolution

Investigate denied, rejected, or underpaid claims and take corrective actions.
Resubmit claims with necessary corrections, medical records, or appeal letters.
Work closely with billing teams, coders, and providers to resolve issues.

3. Insurance & Provider Coordination

Verify patient insurance coverage and benefits when needed.
Collaborate with insurance representatives, hospitals, and clinics.
Ensure compliance with HIPAA, CPT, ICD-10, and medical billing guidelines.

4. Team Support & Training

Assist and train junior AR callers in claim processing and follow-ups.
Provide regular updates on insurance trends and denial patterns.
Work with supervisors and managers to improve AR recovery rates.

5. Reporting & Documentation

Maintain detailed call logs and claim status reports in billing software.
Prepare and share aging reports, recovery analysis, and AR trends.
Escalate unresolved issues to management or client representatives.

More information about this Senior AR - Accounts Receivable Caller Job

Please go through the below FAQs to get all answers related to the given Senior AR - Accounts Receivable Caller job

What are the job requirements to apply for this Senior AR - Accounts Receivable Caller job position?
- Ans: A candidate must have a minimum of 3+ year experience as an Senior AR - Accounts Receivable Caller

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BSc, Other Graduate
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Senior AR - Accounts Receivable Caller is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Senior AR - Accounts Receivable Caller position?
- Ans: There are immediate 1 job openings for Senior AR - Accounts Receivable Caller in our Organisation.