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Senior Customer Care Executive/ Customer Care Executive Jobs Opening in I K Bpo Solutions Pvt Ltd at Park Street, Kolkata

Senior Customer Care Executive/ Customer Care Executive

I K Bpo Solutions Pvt Ltd
experience-icon 0 Years
salary-icon 10000 - 18000 Monthly
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Posted: 16 Oct 24

Job Description

Job Title: Senior Customer Care Executive/ Customer Care Executive   

Job Description:

We are looking for candidates, experienced in cold calling. We have vacancies for candidate comfortable in working UK shift. The candidate should have a flawless English communication and passionate about achieving the targets.  Currently we are into UK White Good Warranty & UK Boiler Warranty.

Key Responsibilities:

  • The candidate will be responsible for initiating outbound calls to perspective leads and making effective communication to present our services.
  • The candidate should have in-depth knowledge of our services to explain the customers.
  • The candidate is expected to deliver a compelling sales pitch to the hesitant leads and maintain customer relationship.
  • The candidate should work in a team and come-up with ideas to achieve company’s sales target.
  • We expect candidates to transfer the leads to Team Leaders to close the sales.

Requirements:

  • Fresher’s are welcome, provided they have excellent communication skills in English.
  • Previous experience in cold calling will b a goodie point.
  • Experience: 0-6 months or 1 year (preferred)
Qualifications:
  • Education: Diploma/12th  (preferred)

Shift timing:

  • Monday to Friday: 01:30 PM to 09:30 PM 
  • Alternate Saturday: 01:30 PM to 06:30 PM

Benefits:

  • Incentives - Lucrative Performance Bonus


More information about this Senior Customer Care Executive/ Customer Care Executive Job

Please go through the below FAQs to get all answers related to the given Senior Customer Care Executive/ Customer Care Executive job

  1. What are the job requirements to apply for this Senior Customer Care Executive/ Customer Care Executive job position?
    • Ans: A candidate must have a minimum of fresher as an Senior Customer Care Executive/ Customer Care Executive

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 10000 and 18000 Monthly. The Salary will depend on the interview. This Senior Customer Care Executive/ Customer Care Executive is a Full Time in Kolkata.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Senior Customer Care Executive/ Customer Care Executive is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Senior Customer Care Executive/ Customer Care Executive position?
    • Ans: There are immediate 1 job openings for Senior Customer Care Executive/ Customer Care Executive in our Organisation.

Job Particulars

Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id2542639
Job Category Tech Support
Locality Address Park Street
Country India

About Company

I K Bpo Solutions Pvt Ltd, a prominent lead generation company across Kolkata, West Bengal in the field of BPO, October 2014. Since inception, we are ruling into the hearts of our clientele with our impeccable service. We are also into B2C Sales offering survey leads to different lifestyle sectors. We value our clients & always look forward to expanding our client base. We make sure that our clients get complete satisfaction from our work. Our lead generation service is of top-notch quality.

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