Senior Customer Service Representative Jobs Opening in Trimble at Kanchipuram, Madipakkam, Medavakkam, Chennai

Senior Customer Service Representative

Trimble

2 to 3+ Years

300000 - 550000 Monthly

Expired

Posted: 30 Sep 22

Job Description

Designation: Senior Customer Service Representative

Explaining company policies to customers regarding billing, shipping, or other topics

Processing orders and processing returns and exchanges of merchandise

Assisting customers with billing questions or problems with their accounts

Interacting with customers by phone and email to answer questions about products or services

Reviewing incoming orders for accuracy and making changes where necessary

Resolving customer concerns and handling complaints from customers

Providing assistance in locating products, processing orders, and answering questions about products or services

Providing information to customers about products, services, and special offers

Providing feedback to management regarding customer satisfaction and responsiveness to customer needs

Years of Exp: 2 to 4

Work Location: Chennai

Shift: US shift

More information about this Senior Customer Service Representative Job

Please go through the below FAQs to get all answers related to the given Senior Customer Service Representative job

What are the job requirements to apply for this Senior Customer Service Representative job position?
- Ans: A candidate must have a minimum of 2 to 3+ year experience as an Senior Customer Service Representative

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, BFA, BSW
What are the salary requirements for this job?
- Ans: The salary range is between 300000 and 550000 Monthly. The Salary will depend on the interview. This Senior Customer Service Representative is a Full Time in Chennai.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Senior Customer Service Representative is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Senior Customer Service Representative position?
- Ans: There are immediate 5 job openings for Senior Customer Service Representative in our Organisation.