Service Advisor Jobs Opening in BMW-Munich Motors at Raipur-Others, Raipur
Job Description
Service Advisor
Location: Sarona Ring Road, Raipur, India
Position Type: Full-time
Department: Service
We are currently looking for a dedicated and enthusiastic Service Advisor to join our team. This is an exciting opportunity for someone passionate about the automotive industry and customer service.
Job Description:
As a Service Advisor at BMW Munich Motors, you will be the first point of contact for customers seeking service and repairs. You will manage the customer’s journey from initial inquiry to the completion of service work, ensuring a seamless and efficient experience. Your role is critical in maintaining customer satisfaction, promoting BMW products, and supporting our technicians in delivering high-quality service.
Key Responsibilities:
- Appointment Scheduling: Efficiently schedule customer appointments for vehicle servicing and repairs, optimizing time slots and resources.
- Repair Order & Documentation: Accurately process repair orders, generate quotes, and handle invoices. Ensure all paperwork is completed in a timely manner.
- Customer Service: Provide exceptional service both over the phone and face-to-face, addressing customer inquiries, resolving concerns, and ensuring customer satisfaction.
- Issue Assessment & Communication: Clearly document customer issues, logging details for review by technicians, ensuring effective communication for diagnosis and repair.
- Approval Management: Obtain customer approval for any recommended work before proceeding, ensuring transparency and trust.
- Product Promotion: Actively promote BMW vehicle parts, accessories, and services, contributing to sales growth and enhancing customer experience.
- Internal Coordination: Collaborate with internal teams, including technicians and service managers, to ensure work is completed on time and meets customer expectations.
- Cost & Time Estimation: Provide customers with accurate estimates for service costs and repair times, keeping them updated throughout the process.
Qualifications:
- Proven experience in a customer-facing role, preferably within the automotive or service industry.
- Strong communication, interpersonal, and organizational skills.
- Ability to handle customer concerns with professionalism and efficiency.
- Basic knowledge of BMW vehicle parts, services, and accessories is an advantage.
- Fluency in both Hindi and English is preferred.
- Strong attention to detail and ability to manage multiple tasks simultaneously.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work with a world-renowned brand.
- A dynamic, supportive, and collaborative team environment.
- Career development and growth opportunities within BMW Munich Motors.
How to Apply:
If you are passionate about delivering outstanding customer service and have experience in the automotive industry, we want to hear from you!
Please send your resume and cover letter your experience and why you are the ideal candidate for this position.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹22,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Paid time off
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
Experience:
- total work: 1 year (Required)
Work Location: In person
More information about this Service Advisor Job
Please go through the below FAQs to get all answers related to the given Service Advisor job
- What are the job requirements to apply for this Service Advisor job position?
- Ans: A candidate must have a minimum of 1 year experience as an Service Advisor
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BE/B.Tech
- What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 22000 Monthly. The Salary will depend on the interview. This Service Advisor is a Full Time in Raipur.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Service Advisor is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Service Advisor position?
- Ans: There are immediate 1 job openings for Service Advisor in our Organisation.
Job Particulars
About Company
BMW Munich Motors is a premier dealership that offers an exceptional service experience to BMW owners. We are committed to delivering top-tier automotive care while ensuring customer satisfaction at every step.
