Service Desk- Voice Support Jobs Opening in White Horse Manpower at Hinjewadi, Pune
Job Description
Service Desk JD
Location: Pune
Employment Type: Full-Time.
- Excellent communication skills to attend/resolve client issues on calls/chat/mail.
- Experience in using ticketing tools such as Service now, Remedy, control M will be added advantage
- Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory
- General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing
- Productivity applications like Microsoft office tools.
- Open to work in 24*7 and work from office environment
- Analytical problem solvers who will understand issues and to resolve customer issues
- Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently
- Being proactive and show the utmost respect for customer’s time
- Good time management, ensuring all contacts with customers add value
- Work from Office
Must to adhere and non-negotiables:
- Excellent in communication
- Need to work on US shift timings.
- Need to complete specific and dedicated training programs set by the client.
- 24*7 , flexible shifts
- 100% WFO , no hybrid
Preferred Qualifications: Any Graduate
More information about this Service Desk- Voice Support Job
Please go through the below FAQs to get all answers related to the given Service Desk- Voice Support job
- What are the job requirements to apply for this Service Desk- Voice Support job position?
- Ans: A candidate must have a minimum of 2 to 3+ year experience as an Service Desk- Voice Support
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BCA, BE/B.Tech, MCA
- What are the salary requirements for this job?
- Ans: The salary range is between 30000 and 50000 Monthly. The Salary will depend on the interview. This Service Desk- Voice Support is a Full Time in Pune.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Service Desk- Voice Support is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Service Desk- Voice Support position?
- Ans: There are immediate 10 job openings for Service Desk- Voice Support in our Organisation.
Job Particulars
Role bpo telecaller
Who can apply Experienced (2 to 3+ Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2546756
Job Category BPO , BSc/BCA/BBM
Locality Address Hinjewadi
State Maharashtra
Country India
About Company
White Horse Manpower
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