Tech Support Executive Jobs Opening in Bhagya Enterprises at Ameerpet, Hyderabad

Tech Support Executive

Bhagya Enterprises

0 Years

Not disclosed

Expired

Posted: 23 Aug 24

Job Description

Answering customer inquiries and listen to their problems/asks
Troubleshooting customer reported problems – Remote support and On-site support.
Identifying root causes for the problems and taking corrective and preventive steps.
Installation of OS and software.
Providing training to the customer on software and solutions.
Product demonstration to customers.
Generating problem reports, logging issues, escalation of critical issues.
Provide technical support and assistance to customers via phone, email, or chat
Collaborate with other teams to ensure timely resolution of customer issues

Required Skills:

Good reasoning and analytical skills
Good listening skills

More information about this Tech Support Executive Job

Please go through the below FAQs to get all answers related to the given Tech Support Executive job

What are the job requirements to apply for this Tech Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Tech Support Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BCA, BSc
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Tech Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Tech Support Executive position?
- Ans: There are immediate 1 job openings for Tech Support Executive in our Organisation.