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Tech Support Executive Jobs Opening in ESY Tech Resources India Pvt. Ltd. at Mylapore, Perungudi, Poonamalle, Chennai

Tech Support Executive

ESY Tech Resources India Pvt. Ltd.
experience-icon 1 Years
salary-icon 15000 - 18000 Monthly
qualification-icon BE/B.Tech(Automobile Engineering, Chemical Engineering, Computer Science & Engineering (CSE), Electronics & Communication Engineering(ECE), Information Science/Technology (IS/IT), Manufacturing /Automation Engineering, Mechanical Engineering, Electrical Engineering)
Expired

Posted: 03 Sep 24

Job Description

 -Provide technical support to clients for POS products in a given TAT via calls/mails
-Min. 1 year of experience in a technical role
-Hardware expertise in POS products
-Test, troubleshoot & perform basic repair on POS products
- Malayalam Language (Good to have)

 Requirements:
- Bachelor's degree in related fields.
- Excellent communication.

  • Answering customer inquiries and listen to their problems/asks
  • Troubleshooting customer reported problems – Remote support and On-site support.
  • Identifying root causes for the problems and taking corrective and preventive steps.
  • Installation of OS and software.
  • Providing training to the customer on software and solutions.
  • Product demonstration to customers.
  • Generating problem reports, logging issues, escalation of critical issues.

 

Required Skills:

  • Good reasoning and analytical skills
  • Good listening skills

More information about this Tech Support Executive Job

Please go through the below FAQs to get all answers related to the given Tech Support Executive job

  1. What are the job requirements to apply for this Tech Support Executive job position?
    • Ans: A candidate must have a minimum of 1 year experience as an Tech Support Executive

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: BE/B.Tech

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 15000 and 18000 Monthly. The Salary will depend on the interview. This Tech Support Executive is a Full Time in Chennai.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Tech Support Executive is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Tech Support Executive position?
    • Ans: There are immediate 1 job openings for Tech Support Executive in our Organisation.

Job Particulars

Education BE/B.Tech(Automobile Engineering, Chemical Engineering, Computer Science & Engineering (CSE), Electronics & Communication Engineering(ECE), Information Science/Technology (IS/IT), Manufacturing /Automation Engineering, Mechanical Engineering, Electrical Engineering)
Who can apply Experienced (1 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2515386
Job Category Tech Support
Locality Address Mylapore , Perungudi , Poonamalle , Porur , Vepery
Country India

About Company

About Company:
ESY India leads in POS tech with Barcodes and Thermal Printers, touch POS machines. Precision, efficiency and innovation define their commitment to enhancing businesses across diverse sectors.

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