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Tech Support Executive Jobs Opening in Recrudo Labs at Sector 62, Noida, Noida

Tech Support Executive

Recrudo Labs
experience-icon 0 Years
salary-icon Not disclosed
qualification-icon Diploma(Electrical & Electronics, Electrical Engineering, Electronics & Communication, Information Technology), BE/B.Tech(Electrical & Electronics Engineering (EEE), Electronics & Communication Engineering(ECE), Information Science/Technology (IS/IT), Computer Science and Applied Mathematics (CSAM), Computer Science and Design (CSD), Computer Science and Social Sciences (CSSS), Computer Science and Artificial Intelligence (CSAI), Electronics and VLSI Engineering (EVE), Electronics and Computer Engineering, Electronics Engineering (Specialization in IoT), Electronics & Computer Engineering), 10th Pass (SSC), 12th Pass (HSE), Vocational Training
Apply Now

Posted: 11 Oct 24

Job Description

  • Answering customer inquiries and listen to their problems/asks
  • Troubleshooting customer reported problems – Remote support and On-site support.
  • Identifying root causes for the problems and taking corrective and preventive steps.
  • Installation of OS and software.
  • Providing training to the customer on software and solutions.
  • Product demonstration to customers.
  • Generating problem reports, logging issues, escalation of critical issues.

 

Required Skills:

  • Good reasoning and analytical skills
  • Good listening skills 
  • Familiarity with software installation and troubleshooting
  • Basic understanding of network protocols and configurations
  • Proficiency in using remote support tools
  • Excellent verbal and written communication skills

More information about this Tech Support Executive Job

Please go through the below FAQs to get all answers related to the given Tech Support Executive job

  1. What are the job requirements to apply for this Tech Support Executive job position?
    • Ans: A candidate must have a minimum of fresher as an Tech Support Executive

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: Diploma, BE/B.Tech, Vocational Training, 12th Pass (HSE), 10th Pass (SSC)

  3. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  4. This Tech Support Executive is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  5. How many job vacancies are opening for the Tech Support Executive position?
    • Ans: There are immediate 1 job openings for Tech Support Executive in our Organisation.

Job Particulars

Education Diploma(Electrical & Electronics, Electrical Engineering, Electronics & Communication, Information Technology), BE/B.Tech(Electrical & Electronics Engineering (EEE), Electronics & Communication Engineering(ECE), Information Science/Technology (IS/IT), Computer Science and Applied Mathematics (CSAM), Computer Science and Design (CSD), Computer Science and Social Sciences (CSSS), Computer Science and Artificial Intelligence (CSAI), Electronics and VLSI Engineering (EVE), Electronics and Computer Engineering, Electronics Engineering (Specialization in IoT), Electronics & Computer Engineering), 10th Pass (SSC), 12th Pass (HSE), Vocational Training
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id2539527
Locality Address Sector 62, Noida
Country India

About Company

Recrudo Labs
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