Tech Support Executive Jobs Opening in RJ TECHNOLOGIES INDIA PRIVATE LIMITED at Palam Vihar, Gurgaon, Pune, Delhi

Tech Support Executive

RJ TECHNOLOGIES INDIA PRIVATE LIMITED

0 Years

25000 - 35000 Monthly

Expired

Posted: 06 Jul 24

Job Description

Identifies, investigates, and resolves users problems with computer software and hardware. Fields support calls, chat, email, and/or other communication from users with inquiries regarding software programming, connectivity, printing, and similar concerns.

Answering customer inquiries and listen to their problems/asks
Troubleshooting customer reported problems – Remote support and On-site support.
Identifying root causes for the problems and taking corrective and preventive steps.
Installation of OS and software.
Providing training to the customer on software and solutions.
Product demonstration to customers.
Generating problem reports, logging issues, escalation of critical issues.

Required Skills:

Good reasoning and analytical skills
Good listening skills

More information about this Tech Support Executive Job

Please go through the below FAQs to get all answers related to the given Tech Support Executive job

What are the job requirements to apply for this Tech Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Tech Support Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BCA, BE/B.Tech, BSc, CS
What are the salary requirements for this job?
- Ans: The salary range is between 25000 and 35000 Monthly. The Salary will depend on the interview. This Tech Support Executive is a Full Time in Gurgaon, Pune, Delhi.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Tech Support Executive is a work from home job?
- Ans: Yes,its a Work from Home Job.
How many job vacancies are opening for the Tech Support Executive position?
- Ans: There are immediate 1 job openings for Tech Support Executive in our Organisation.