Tech Support Executive Jobs Opening in Testing enterprises at Bannerghatta Road, Bangalore
Job Description
- Answering customer inquiries and listen to their problems/asks
- Troubleshooting customer reported problems – Remote support and On-site support.
- Identifying root causes for the problems and taking corrective and preventive steps.
- Installation of OS and software.
- Providing training to the customer on software and solutions.
- Product demonstration to customers.
- Generating problem reports, logging issues, escalation of critical issues.
- Document and track customer issues in a ticketing system
- Collaborate with other teams to ensure timely resolution of customer issues
- Good reasoning and analytical skills
- Good listening skills
- Ability to explain technical concepts to non-technical users
- Strong customer service orientation
- Patience and empathy when dealing with customer issues
Required Skills:
More information about this Tech Support Executive Job
Please go through the below FAQs to get all answers related to the given Tech Support Executive job
- What are the job requirements to apply for this Tech Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Tech Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BCA, BE/B.Tech
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Tech Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Tech Support Executive position?
- Ans: There are immediate 1 job openings for Tech Support Executive in our Organisation.
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2573908
Job Category Tech Support
Locality Address Bannerghatta Road
State Karnataka
Country India
About Company
Testing enterprises
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