Technical Support Associate

TECHNESIUM SOLUTION PVT LTD

1 to 2 Years

15000 - 18000 Monthly

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Posted: 03 Oct 24

Job Description

We are seeking a Technical Support Associate to join our team. The ideal candidate will have a strong background in basic electrical work, networking, and technical support. In this role, you will be responsible for assisting with the installation, maintenance, and troubleshooting of various technical systems, including CCTV, PBX, and networking equipment. You should have experience crimping cables, working with keystones, and using tools such as drills and cameras.

Responsibilities:
Assist with the installation and maintenance of technical systems, including CCTV, PBX, and networking equipment

Troubleshoot technical issues and provide solutions to customers and internal teams

Crimp cables and work with keystones to connect devices

Use tools such as drills and cameras to complete installations and repairs

Document and maintain records of technical issues and solutions

Collaborate with team members to ensure timely and effective resolution of technical issues

Provide technical support and guidance to customers and internal teams

Skills and Qualifications:
12th Pass / B.Com / BSE / BE1-2 years of experience in a similar role

Strong knowledge of basic electrical work and networking principles

Experience with crimping cables, keystones, and using tools such as drills and cameras

Familiarity with CCTV, PBX, and networking equipment

Proficiency in Google Sheets

Excellent troubleshooting and problem-solving skills

Strong communication and interpersonal skills

Ability to work well in a team environment

Benefits:
Competitive salary

Professional development opportunities

Friendly and supportive work environment

If you meet the above requirements and are passionate about technology and customer service, we'd love to hear from you. Apply now to join our team as a Technical Support Associate.

Job Type: Full-time

Other Benefits:
Cell phone reimbursement

Education:
Higher Secondary(12th Pass) (Preferred)

Experience:
Technical support: 1 year (Required)

Work Location: In person

More information about this Technical Support Associate Job

Please go through the below FAQs to get all answers related to the given Technical Support Associate job

What are the job requirements to apply for this Technical Support Associate job position?
- Ans: A candidate must have a minimum of 1 to 2 year experience as an Technical Support Associate

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BE/B.Tech, BSc, 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 18000 Monthly. The Salary will depend on the interview. This Technical Support Associate is a Full Time in Mumbai.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Technical Support Associate is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Technical Support Associate position?
- Ans: There are immediate 1 job openings for Technical Support Associate in our Organisation.