Technical Support Engineer Jobs in Bangalore - Randstad hiring for HP
Job Description
BE / B.Tech (any stream) or Any Graduates 2017,2018 batch can apply.
Designation: Associate Software Engineer
International voice
Free Pick up and Drop
Rotational Shift and off
Salary: Upto 3LPA
Work location - Electronic city Bangalore
Good customer handling skills and decent knowledge related to operating system, hardware, networking, etc.
Excellent communication skills is a must.
PRIMARY RESPONSIBILITIES:
Working in 24/7 environment, supporting enterprise customer DataCentre Technologies.
Monitoring Infra monitoring tools, consoles, mailbox and ticketing in ITSM tool.
Receiving customer calls and logging tickets in ITSM tool.
Event management for the tickets, following up with internal teams, customers and vendors.
Routing calls / cases to respective teams Skill based routing
Job Particulars
Education B.Com, BA, M.Com, MA, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MSc, MSW, BSW, Other Graduate
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id527959
Job Category MBA , Walkin , BSc/BCA/BBM , Tech Support
Locality Address
State Karnataka
Country India
About Company
The Hewlett-Packard Company (commonly referred to as HP, and stylized as hp) or Hewlett-Packard is an American multinational information technology company headquartered in Palo Alto, California. It developed and provided a wide variety of hardware components as well as software and related services to consumers, small- and medium-sized businesses (SMBs) and large enterprises, including customers in the government, health and education sectors.
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