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Technical Support Engineer Jobs in Mumbai,Noida - JoulesToWatts Business Solutions Pvt Ltd

Technical Support Engineer

JoulesToWatts Business Solutions Pvt Ltd
experience-icon 0 Years
salary-icon 200000 - 250000 Yearly
Expired

Posted: 18 Sep 17

Job Description

  • Providing excellent Technical service support to customers during every single interaction
  • Resolving technical issues (hardware and software) from incoming internal or external businesses and end user's contacts for HP product (Laptops,Desktops,Printer etc)
  • Assisting end users to avoid or reduce problem occurrences
  • Work in 24x7 environment, supporting customers worldwide(AMS, EMEA, APJ) 
  • Engaging support as needed to ensure SLA demands are met .
  • Responding to service, product, technical, and customer relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement.
  • Pro Actively assisting internal or external businesses and end users to avoid or reduce problem occurrence.
  • Providing direction and guidance to process improvements.
  • Articulating recommendations and explain resolutions to clients.
  • Partnering actively with the Sales Pursuit team.

Designation-Technical Support Engineer/Associate

  • Cab Facility - YES
  • Joining Location – Bengaluru
  • Work Location – Bengaluru
  • Salary – 2.1LPA to 2.5LPA
  • No of Requirements – 60

Job Particulars

Who can apply Freshers
Hiring Process Written-test, Face to Face Interview, Telephonic Interview, Group Discussion
Employment TypeFull Time
Job Id342636
Locality Address
Country India

About Company


We are a technology talent collaboration company, providing end to end Talent solution and post recruitment services. Associated with Manipal Global Education and backed by Saha Funds.

We are on the mission of revolutionizing the Talent industry. Within a short span of time, we have remarkable pan India presence with HQ in Bangalore and global market presence with our US incorporation at Dallas Texas.

We are catering to over 600 skills for fortune 500 clients.

At JoulestoWatts, we have a performance driven culture where freedom of expression is encouraged and creativity is applauded. Integrity and trust are the fundamentals on which our company has been built and we believe in a non-hierarchical approach towards a work environment.

Backed by industry veterans and including a team of skilled professionals, we are head quartered at Bangalore but our operation covers the entire country.

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