Technical Support Engineer Jobs in Pune - Entercoms Solution Pvt Ltd
Technical Support Engineer
Job Description
Job Role
- Reviewing web based dispatch Orders and processing as per set guidelines.
- Comprehending Troubleshooting notes on dispatch Orders and relating it with parts requested.
- Validating troubleshooting and correctness of the orders.
- Compliance with company policy.
- Compliance with process policy and procedure.
- Perform as per the target set by the manager.
- Schedule Adherence.(Be on time for shift)
- Flexibility to work on any day of the week, in any time window as per the shift assigned.
- Be regular to work.
- Should be interested in building a long term career with the company and not use this job as a stop gap arrangement.
- Ability to read, comprehend and write in English.
- Basic English verbal communication skill.
- Good comprehension skills.
- Should be computer savvy and have good working knowledge of computers.
- Ability to identify parts inside the computer.
- Ability to do basic troubleshooting of hardware failures.
- Should have a keenness to learn.
Job Particulars
About Company
Entercoms, Inc.
Entercoms was founded in 2008 on a belief that companies would focus on service supply chains as a competitive differentiator, but that technology alone would not be sufficient to help companies transform their outcomes – technology will need to be supplemented with the right domain expertise and augmented intelligence to drive transformative business outcomes. Entercoms remains true to its original vision. Entercoms’ focus is on bringing leading-edge solutions to market that are built by industry experts for industry practitioners. In the AI-first world of tomorrow, Entercoms’ BPaaS delivery model ensures technology and domain expertise form a positive feedback loop, each learning from the other, delivering outstanding value to our end customers.
