Technical Support Engineer Jobs Opening in Imagicahealth at Surat
Job Description
The objective of this Role:
Back office support for Software Solutions
Online and Telephonic Support to Clients
Responsibilities:
Online and Telephonic Support to Clients
Basic Testing of the solution
Functional support at the L1 level
Develop and update knowledge base articles to assist customers and internal teams.
Document and track customer interactions and resolutions in the support system.
Collaborate with internal teams to replicate and resolve complex issues.
Must have Skills:
Good Communication Skills (English proficiency)
Good Problem Solving & Client Handling Skills
Microsoft PPT, Excel and Word
Strong problem-solving skills and attention to detail.
Ability to work independently and as part of a team.
More information about this Technical Support Engineer Job
Please go through the below FAQs to get all answers related to the given Technical Support Engineer job
- What are the job requirements to apply for this Technical Support Engineer job position?
- Ans: A candidate must have a minimum of fresher as an Technical Support Engineer
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BBA/BBM, CS
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Technical Support Engineer is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Technical Support Engineer position?
- Ans: There are immediate 1 job openings for Technical Support Engineer in our Organisation.
Job Particulars
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id2595080
Job Category Walkin , BSc/BCA/BBM , Tech Support
Locality Address
State Gujarat
Country India
About Company
Exploring the intersections between design, digital health technology, and content marketing for leading brands.
We have an ex-marketer lead team of Medical writers, Graphic designers & Coders (iOS, Android, PHP). We serve Pharmaceuticals for bettering customer engagement, bringing patient centricity, improving control on the sales team & increasing the return on the investment for various marketing campaigns.
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