Technical Support Engineer Jobs Opening in Naveen Enterprises at Bellandur, Bangalore
Job Description
- Answering customer inquiries and listen to their problems/asks
- Troubleshooting customer reported problems – Remote support and On-site support.
- Identifying root causes for the problems and taking corrective and preventive steps.
- Installation of OS and software.
- Providing training to the customer on software and solutions.
- Product demonstration to customers.
- Generating problem reports, logging issues, escalation of critical issues.
- Creating and maintaining documentation for common issues and solutions
- Escalating unresolved issues to higher-level support or product development teams
- Proactively identifying opportunities to improve processes and customer experience
Required Skills:
- Good reasoning and analytical skills
- Good listening skills
- Excellent communication and interpersonal abilities
- Ability to work independently and as part of a team
More information about this Technical Support Engineer Job
Please go through the below FAQs to get all answers related to the given Technical Support Engineer job
- What are the job requirements to apply for this Technical Support Engineer job position?
- Ans: A candidate must have a minimum of fresher as an Technical Support Engineer
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BCA
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Technical Support Engineer is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Technical Support Engineer position?
- Ans: There are immediate 1 job openings for Technical Support Engineer in our Organisation.
Job Particulars
Education BCA
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2573909
Job Category BSc/BCA/BBM , Tech Support
Locality Address Bellandur
State Karnataka
Country India
About Company
Naveen Enterprises
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