Technical Support Engineer (voice Process) Jobs in Bangalore - DXC Technology India Private Limited

Technical Support Engineer voice Process

DXC Technology India Private Limited

0 to 4 Years

Not disclosed

Expired

Posted: 10 Mar 20

Job Description

Hi,

Greetings from DXC Technology!!

Job Description:

Global Service Centers are made up of teams that provide remote (offsite) service; customer access and service delivery. Technical teams focus is to solve various business systems and applications problems for customers, onsite engineering personnel and Authorized Service Providers on standard, specialized or complex systems.

Responsibilities and Duties

The primary responsibility is to attend inbound calls for customer support from the existing customers
Resolve the quires of the Customers, in case there are any issues, escalate the same to the higher officials in the team/company
Create reports on the work done and submit it to the team lead/manager
Required Experience, Skills and Qualifications
Only Graduates
0-3 years Experience can try
Good communication in English

Benefits

Good infrastructure domain knowledge
Two Way Cabs provided from us
5 Days Working 2 Days Off
Additional shift allowance will be provided.

Note:

1 Pan Card
2 Aadhar card
3 10th Marks card
4 12th Marks card
5 Degree Certificate & Last sem marks card
6 If Experience (Relieving Letter/ Full and Final Settlement /Service Certificate / Offer Letter )

Education