Technical Support Executive Jobs Opening in HELITE SOLUTIONS at Nagercoil, Tirunalveli
Technical support Executive
Job Description
We have an opening for the position of Technical Support Executive!
Shift: Night Shift
Experience: 1-3 years
Salary: ₹ 12,000- ₹ 25,000/-
Key Responsibilities:
• Effectively address technical issues related to our website and software.
• Proficiency in MS PowerPoint, MS Word, and MS Excel.
• Identify and resolve technical problems to ensure smooth software usage.
• Provide timely and accurate responses to technical inquiries via phone, email, and chat.
• Educate customers about the software's latest features and functionalities to create reports.
• Demonstrate multitasking skills and meticulous attention to detail.
• Act as a technical support resource for our clients and customers.
• Expertly handle conflicts and critical technical issues with customers.
• Follow up with clients to ensure the resolution of their technical concerns.
• Monitor technical complaints across various communication channels and offer assistance.
• Solicit feedback from clients and relay it to our team for further product development.
• Take responsibility for onboarding management, implementation, and report generation.
• Conduct software malfunction analysis by testing various scenarios.
Qualifications:
Any bachelor’s or master’s degree.
Exceptional English communication skills, both written and verbal, are essential for interacting with US clients.
Profound knowledge of Microsoft Excel.
Open to both freshers and experienced candidates.
Job Location: Vallioor, Tirunelveli District
Candidate Preferred Location: We strongly prefer candidates located in the vicinity of Vallioor who are willing to work in the office.
How to Apply: To apply, please send your CV.
More information about this Technical support Executive Job
Please go through the below FAQs to get all answers related to the given Technical support Executive job
- What are the job requirements to apply for this Technical support Executive job position?
- Ans: A candidate must have a minimum of 1 to 3 year experience as an Technical support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BE/B.Tech, MBA/PGDM
- What are the salary requirements for this job?
- Ans: The salary range is between 12000 and 25000 Monthly. The Salary will depend on the interview. This Technical support Executive is a Full Time in Nagercoil, Tirunalveli.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Technical support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Technical support Executive position?
- Ans: There are immediate 1 job openings for Technical support Executive in our Organisation.
Job Particulars
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