Technical Support Executive Jobs Opening in Yansun Group Yansun Natural Energy Pvt Ltd at Ashok Nagar, Guindy, K.K. Nagar, Itanagar, Aizawal, Chennai
HOT JOBTechnical support Executive
Yansun Group Yansun Natural Energy Pvt Ltd
0 to 2 Years 
12000 - 20000 Monthly 
Certificate Course (ITI)(Automobile, Electrical & Electronics, Electrical Engineering, Structural), Diploma(Electrical & Electronics, Electrical Engineering, Electronics & Communication, Industrial Engineering, Structural), 12th Pass (HSE), Vocational Training 
Expired
Posted: 31 Jul 24
Job Description
- Answering customer inquiries and listen to their problems/asks
- Troubleshooting customer reported problems – Remote support and On-site support.
- Identifying root causes for the problems and taking corrective and preventive steps.
- Installation of OS and software.
- Providing training to the customer on software and solutions.
- Product demonstration to customers.
- Generating problem reports, logging issues, escalation of critical issues.
- Work with confidential customer information and treat it sensitively
- Understanding of escalation handling procedure.
- Provide excellent customer support through active listening on every interaction while adjusting support approach to accommodate all levels of customer experience
Required Skills:
- Good reasoning and analytical skills
- Good listening skills
More information about this Technical support Executive Job
Please go through the below FAQs to get all answers related to the given Technical support Executive job
- What are the job requirements to apply for this Technical support Executive job position?
- Ans: A candidate must have a minimum of 0 to 2 year experience as an Technical support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), Vocational Training, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 12000 and 20000 Monthly. The Salary will depend on the interview. This Technical support Executive is a Full Time in Itanagar, Aizawal, Chennai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Technical support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Technical support Executive position?
- Ans: There are immediate 1 job openings for Technical support Executive in our Organisation.
Job Particulars
Education Certificate Course (ITI)(Automobile, Electrical & Electronics, Electrical Engineering, Structural), Diploma(Electrical & Electronics, Electrical Engineering, Electronics & Communication, Industrial Engineering, Structural), 12th Pass (HSE), Vocational Training
Who can apply Freshers and Experienced (0 to 2 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2495333
Job Category Diploma , Tech Support , Contingent
Locality Address Ashok Nagar , Guindy , K.K. Nagar
State Arunachal Pradesh, Mizoram, Tamil Nadu
Country India
About Company
Yansun Group Yansun Natural En
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