Technical Support Executive - US Voice Process Jobs Opening in HELITE SOLUTIONS at Tirunalveli
Job Description
- Effectively address technical issues related to our website and software.
- Proficiency in MS PowerPoint, MS Word, and MS Excel.
- Identify and resolve technical problems to ensure smooth software usage.
- Provide timely and accurate responses to technical inquiries via phone, email, and chat.
- Educate customers about the software's latest features and functionalities to create reports.
- Demonstrate multitasking skills and meticulous attention to detail.
- Act as a technical support resource for our clients and customers.
- Expertly handle conflicts and critical technical issues with customers.
- Follow up with clients to ensure the resolution of their technical concerns.
- Monitor technical complaints across various communication channels and offer assistance.
- Solicit feedback from clients and relay it to our team for further product development.
- Take responsibility for onboarding management, implementation, and report generation.
- Conduct software malfunction analysis by testing various scenarios.
- Ensure customer satisfaction by providing timely and professional support.
- Follow up with customers to confirm issue resolution.
- Stay updated with product knowledge, company policies, and technical trends.
More information about this Technical Support Executive - US Voice Process Job
Please go through the below FAQs to get all answers related to the given Technical Support Executive - US Voice Process job
- What are the job requirements to apply for this Technical Support Executive - US Voice Process job position?
- Ans: A candidate must have a minimum of fresher as an Technical Support Executive - US Voice Process
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, M.Com, MA, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BSc, MCA, ME/M.Tech, MS, MSc
- What are the salary requirements for this job?
- Ans: The salary range is between 16000 and 20000 Monthly. The Salary will depend on the interview. This Technical Support Executive - US Voice Process is a Full Time in Tirunalveli.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Technical Support Executive - US Voice Process is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Technical Support Executive - US Voice Process position?
- Ans: There are immediate 1 job openings for Technical Support Executive - US Voice Process in our Organisation.
Job Particulars
Who can apply Freshers
Hiring Process Written-test, Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id2637796
Job Category Tech Support
Locality Address
State Tamil Nadu
Country India
About Company
Company Overview
Helite Solutions specializes in backend support services for clients in the hospitality sector across the United States. Operating around the clock, we ensure uninterrupted service delivery to support client operations and enhance customer experience. Our commitment to continual technical assistance and customer care positions us as a trusted partner in the hospitality industry, enabling our clients to rely on us for consistent, high-quality support.
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