Technical Support Jobs Opening in Techastro Business Solutions Pvt.Ltd. at Durgapur, Bankura, Purulia

Technical support

Techastro Business Solutions Pvt.Ltd.

0 Years

10000 Monthly

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Posted: 19 Oct 24

Install, maintain and fix hardware and network systems.
Provide technical information and help.
Hardware Repair
Software Troubleshooting
Maintain detailed records of repairs, including diagnostics, repairs performed, parts used, and final testing results.
Provide technical support and assistance to customers via phone, email, or chat
Identify and diagnose technical issues reported by customers
Resolve technical problems in a timely and efficient manner
Assist customers with software installations and upgrades
Document and track customer issues in a ticketing system
Collaborate with other teams to ensure timely resolution of customer issues
Good understanding of computer systems and networks
Excellent problem-solving and communication skills
Ability to explain technical concepts to non-technical users
Strong customer service orientation
Patience and empathy when dealing with customer issues

More information about this Technical support Job

Please go through the below FAQs to get all answers related to the given Technical support job

What are the job requirements to apply for this Technical support job position?
- Ans: A candidate must have a minimum of fresher as an Technical support

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 10000 Monthly. The Salary will depend on the interview. This Technical support is a Full Time in Durgapur, Bankura, Purulia.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Technical support is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Technical support position?
- Ans: There are immediate 1 job openings for Technical support in our Organisation.