Tele Caller Executive Jobs Opening in Sujays Dental Care Private Limited at Banashankari, Bangalore
Tele Caller Executive
Sujays Dental Care Private Limited
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Posted: 04 Feb 25
Job Description
Job Summary:
The Tele Caller Executive will be responsible for engaging with potential and existing patients, providing them with accurate information about our services, and ensuring a seamless patient experience. This role requires excellent communication skills, a persuasive approach, and a commitment to delivering outstanding customer service.
Key Responsibilities:
1. Customer Communication:
- Initiate outbound calls to potential and existing patients to educate them about our dental services.
- Address patient inquiries professionally, offering accurate and relevant information.
- Ensure a positive and welcoming tone to build strong patient relationships.
2. Lead Generation:
- Identify and qualify potential leads by understanding patient needs.
- Convert cold leads into warm leads by effectively communicating service benefits.
3. Sales & Service Promotion:
- Persuasively promote dental services, special offers, and treatment plans to encourage bookings.
- Meet and exceed monthly sales or appointment targets through effective communication.
4. Record Keeping & Database Management:
- Maintain detailed and accurate call logs, capturing essential patient information.
- Update databases with call outcomes, feedback, and follow-up details.
5. Follow-ups & Relationship Management:
- Proactively follow up with interested patients who have not yet booked an appointment.
- Maintain strong relationships with existing patients through regular check-ins.
6. Complaint Resolution & Customer Support:
- Handle patient concerns with empathy and efficiency, ensuring a satisfactory resolution.
- Coordinate with the support team to address escalated issues in a timely manner.
7. Product & Service Knowledge:
- Stay updated on the clinic’s treatments, pricing, and promotional offers.
- Educate patients about new services and procedures to enhance their awareness.
8. Compliance & Professionalism:
- Adhere to telemarketing regulations, privacy policies, and ethical guidelines.
- Maintain a professional demeanour and uphold the clinic’s reputation through excellent customer interactions.
Qualifications & Skills:
- Education: High school diploma or equivalent; a degree in communication, marketing, or a related field is a plus.
- Experience: Prior experience in telecalling, customer service, or sales (preferably in healthcare or dental services).
- Skills:
- Excellent verbal communication and persuasive skills.
- Strong listening abilities and problem-solving mindset.
- Ability to handle objections and convert leads effectively.
- Proficiency Call-handling systems is an advantage.
More information about this Tele Caller Executive Job
Please go through the below FAQs to get all answers related to the given Tele Caller Executive job
- What are the job requirements to apply for this Tele Caller Executive job position?
- Ans: A candidate must have a minimum of fresher as an Tele Caller Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 20000 Monthly. The Salary will depend on the interview. This Tele Caller Executive is a Full Time in Bangalore.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Tele Caller Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Tele Caller Executive position?
- Ans: There are immediate 1 job openings for Tele Caller Executive in our Organisation.
Job Particulars
Role bpo telecaller
Education Diploma, B.Com, BA, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2612584
Locality Address Banashankari
State Karnataka
Country India
About Company
Sujays Dental Care Private Limited
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