Tele Counselor Jobs Opening in ICE Creative Excellence Pvt. at Janakpuri, Mumbai, Pune, Delhi
Tele Counselor
Job Description
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
More information about this Tele Counselor Job
Please go through the below FAQs to get all answers related to the given Tele Counselor job
- What are the job requirements to apply for this Tele Counselor job position?
- Ans: A candidate must have a minimum of fresher as an Tele Counselor
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 25000 Monthly. The Salary will depend on the interview. This Tele Counselor is a Full Time in Mumbai, Pune, Delhi.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Tele Counselor is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Tele Counselor position?
- Ans: There are immediate 1 job openings for Tele Counselor in our Organisation.
Job Particulars
About Company
ICE (The Institute of Creative Excellence) is an ambition by Ekta Kapoor aspired at concocting and harnessing new talent in the field of Media & Entertainment. “ICE, The Institute of Creative Excellence is earmarked to be a leader in providing globally acknowledged training and industry guidance merged with state-of-art infrastructure, to evolve talented individuals.”
We are example of quality being the first institute in India to receive ISO quality certification. The ICE Institute proposes over 18 courses with a widespread of specializations across academies, namely, ‘The Filmmaking Academy’, ‘The Acting School Academy’, The Young Stars Making Academy’, and ‘The Performance Art Supporting Academy’.
ICE is the sole institute in India offering every possible profession in the visual storytelling domain under a single roof to nurture next-gen talent!
