Tele marketer

Bharathi Hospital

0 Years

10000 - 15000 Monthly

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Posted: 08 Jan 25

Job Description

Key Responsibilities:

• Inbound and Outbound Calls:

Handle inbound calls from patients, healthcare professionals, and other inquiries, providing accurate information about hospital services, treatment options, and health programs.

Make outbound calls to follow up on patient inquiries, confirm appointments, and remind patients of upcoming check-ups or procedures.

• Appointment Scheduling:

Assist patients in scheduling appointments with doctors, specialists, or diagnostic services based on their requirements.

Ensure that appointments are booked efficiently and accurately, considering doctor availability and patient preferences.

• Customer Support:

Address patient concerns and queries in a professional and empathetic manner, ensuring a positive experience.

Provide patients with necessary information about hospital facilities, health packages, insurance options, and other services.

• Database Management:

Maintain accurate records of patient interactions, appointments, and feedback using the hospital's CRM or database system.

Update the patient details and ensure data confidentiality is maintained at all times.

• Lead Generation:

Promote hospital services, health check-up packages, and the special offers to potential patients.

Generate leads for new patients by explaining hospital services and encouraging them to book appointments or inquire further.

• Follow-up and Reminders:

Follow up with the patients after their visits to ensure satisfaction and to promote additional services such as follow-up care, second opinions, or wellness programs.

Send appointment reminders and other relevant communication via phone or message.

• Collaboration:

Work closely with the marketing, sales, and customer service teams to ensure that all patient-related processes are efficient and provide a seamless experience.

Assist with the coordination of hospital events or promotions that require telephonic support

More information about this Tele marketer Job

Please go through the below FAQs to get all answers related to the given Tele marketer job

What are the job requirements to apply for this Tele marketer job position?
- Ans: A candidate must have a minimum of fresher as an Tele marketer

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, B.Pharm, BA, BE/B.Tech, BHM, BSc, BSW, Other Graduate
What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 15000 Monthly. The Salary will depend on the interview. This Tele marketer is a Full Time in Visakhapatnam.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Tele marketer is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Tele marketer position?
- Ans: There are immediate 1 job openings for Tele marketer in our Organisation.