Telecaller - Banking Sector Jobs Opening in QUESS CORP LTD at Salt Lake, Kolkata
Job Description
Key Responsibilities:
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Outbound Calling:
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Make outbound calls to potential or existing customers based on assigned leads.
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Promote and explain banking products such as personal loans, home loans, credit cards, savings accounts, insurance, mutual funds, and fixed deposits.
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Generate interest in financial products and services through effective communication and persuasion.
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Inbound Support (if applicable):
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Answer incoming calls from customers regarding product inquiries or application status.
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Provide information, solve issues, and guide customers with the banking processes.
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Lead Generation and Follow-Up:
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Identify customer needs and qualify leads for sales conversions.
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Maintain a follow-up schedule for interested customers and update status regularly.
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Coordinate with the field sales team for appointments or document collection if required.
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Customer Relationship Management:
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Build and maintain a positive relationship with customers.
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Address customer questions, objections, or complaints politely and accurately.
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Ensure a professional and courteous customer experience at all times.
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Data Entry and Record Keeping:
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Accurately enter customer data, call details, and responses into the system or CRM software.
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Maintain detailed logs of customer interactions, including outcomes of each call.
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Ensure confidentiality of customer information and adhere to data protection policies.
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Target Achievement:
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Work towards achieving daily, weekly, and monthly call and sales targets.
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Participate in team huddles, training sessions, and performance reviews.
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Handle pressure and meet targets within timelines.
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Product Knowledge and Training:
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Stay updated with the bank’s latest products, offers, and services.
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Attend regular training sessions to improve communication and product knowledge.
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Understand RBI and banking compliance norms while speaking to customers.
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More information about this Telecaller - Banking Sector Job
Please go through the below FAQs to get all answers related to the given Telecaller - Banking Sector job
- What are the job requirements to apply for this Telecaller - Banking Sector job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller - Banking Sector
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA
- What are the salary requirements for this job?
- Ans: The salary range is between 13000 and 18000 Monthly. The Salary will depend on the interview. This Telecaller - Banking Sector is a Full Time in Kolkata.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller - Banking Sector is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller - Banking Sector position?
- Ans: There are immediate 1 job openings for Telecaller - Banking Sector in our Organisation.
Job Particulars
About Company
Kolkata 
Freshers 
Salary not disclosed 
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Kolkata
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Kolkata
Freshers
Salary not disclosed
Diploma, BA, 12th Pass (HSE)
Kolkata
0 to 3 Years
Salary not disclosed
12th Pass (HSE)
Kolkata
0 to 3 Years
Salary not disclosed
12th Pass (HSE)
Kolkata
0 to 3 Years
Salary not disclosed
12th Pass (HSE)
Kolkata
0 to 3 Years
Salary not disclosed
12th Pass (HSE)
Kolkata
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Kolkata
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Kolkata
0 to 3 Years
Salary not disclosed
12th Pass (HSE)
Kolkata
0 to 3 Years
Salary not disclosed
12th Pass (HSE)
Kolkata
0 to 3 Years
Salary not disclosed
12th Pass (HSE)
Kolkata
0 to 3 Years
Salary not disclosed
12th Pass (HSE)
Kolkata
0 to 3 Years
Salary not disclosed
12th Pass (HSE)
Kolkata
0 to 3 Years
Salary not disclosed
12th Pass (HSE)
Kolkata
0 to 3 Years
Salary not disclosed
12th Pass (HSE)
Kolkata
0 to 3 Years
Salary not disclosed
12th Pass (HSE)
Delhi, Noida, Kolkata
Freshers
Salary not disclosed
BA(Indian Art), BSc(Actuarial and Financial Mathematics, Social Work)
Kolkata
Freshers
Salary not disclosed
Diploma, 10th Pass (SSC), 12th Pass (HSE)
Kolkata
0 to 3 Years
Salary not disclosed
12th Pass (HSE) 
