Telecaller - Collection Process Jobs Opening in VGM PVT LTD at Turbhe, Navi Mumbai
Telecaller - Collection Process
Job Description
Position: Telecaller - Collection Process
Location: Turbhe
Job Type: Full-time
Experience: Fresher/Experience welcome
Immediate Joiners Preferred
Job Responsibilities:
- Make outbound calls to customers for loan collection.
- Follow up on overdue payments and negotiate payment plans.
- Maintain accurate records of customer interactions and payment updates.
- Communicate effectively with customers in a clear and polite manner.
- Address customer queries and concerns regarding loan repayment.
- Ensure timely and efficient collection in compliance with company policies.
Key Requirements:
- Basic English.
- SSC/HSC pass or higher qualification.
- DRA certification is preferred, but not mandatory.
- Fresher candidates with good communication skills are encouraged to apply.
- Must be comfortable working in a fast-paced environment.
- Immediate joining preferred.
Skills and Attributes:
- Strong communication skills (verbal in Hindi Marathi and writing basic in English ).
- Ability to handle difficult customer situations.
- Good negotiation and persuasion skills.
- Self-motivated and goal-oriented.
More information about this Telecaller - Collection Process Job
Please go through the below FAQs to get all answers related to the given Telecaller - Collection Process job
- What are the job requirements to apply for this Telecaller - Collection Process job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller - Collection Process
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 15000 Monthly. The Salary will depend on the interview. This Telecaller - Collection Process is a Full Time in Navi Mumbai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller - Collection Process is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller - Collection Process position?
- Ans: There are immediate 1 job openings for Telecaller - Collection Process in our Organisation.
Job Particulars
About Company
It began with CEO G. P. Pattanaik’s dreams of tapping a huge opportunity for loan servicing of banks and other financial institutions in India through organized sector providing professional services through trained resources, technology and infrastructure. The retail loan segment was growing tremendously without corresponding infrastructure for loan servicing. Banks and NBFCs did not have enough manpower to service the fast growing loan segment, they were in dire need to find credible organisations who could cater to collection services.
So, after serving in the BFSI industry for 35 years, Mr. Pattanaik started this venture to fulfil this dream. In October 2014, he started VGM with a team of 125 professionals in Kolkata. Along with founding promoters and the directors and central operation head, who all had served more than 30 years in the industry and held several senior management positions in major companies, VGM journey began on a strong foundation.
By January 2015, VGM’s presence had expanded all over West Bengal, Odisha, Jharkhand, Andhra Pradesh, Telangana, and Karnataka. Today, the company is present in 25 states and has a total strength of 5,000+ professionals.
It is the result of the hard work of dedicated people at VGM that enabled consistent growth since the very beginning. For the first 5 years, an annual growth rate of 50% was achieved, which later increased to 60% in the last 3 years.
