Telecaller cum Computer Operator

Aesthetic ship Management Pvt LTD

0 Years

Not disclosed

Apply Now Please Wait...

Posted: 24 Apr 25

Job Description

Need a 5 Female fresher

Office time every day 09:30 AM to 06:30PM

Every Saturday haff day and Sunday weekend off

Position Overview:

A Telecaller cum Computer Operator is a dual-role position combining responsibilities of inbound/outbound telecalling with administrative and computer-related tasks. The individual is expected to handle customer calls, generate leads, follow up on inquiries, and simultaneously manage data entry, report preparation, and other office computer operations.

This is a versatile position suitable for candidates who are good communicators, have basic technical knowledge of computer systems, and can manage multitasking effectively. The role is essential in maintaining smooth communication between the company and its clients while ensuring accurate documentation and system updates.

Key Responsibilities:

1. Telecalling Duties:

Make outbound calls to prospective customers from a given database or lead list.
Explain the company's products or services clearly and persuasively over the phone.
Handle inbound calls related to customer queries, complaints, or service requests.
Follow up with interested leads or previous callers and maintain a proper calling cycle.
Maintain a professional and courteous tone with all customers, ensuring positive customer experiences.

2. Lead Generation and Customer Follow-up:

Identify potential customers and understand their requirements.
Share product details, offers, and pricing information when needed.
Schedule appointments or demos for the sales team where applicable.
Update customer details in the CRM or lead management system after every interaction.
Prepare daily or weekly call reports for the management.

3. Computer Operation and Data Entry:

Enter customer data, call logs, inquiries, and feedback into computer systems or spreadsheets accurately.
Generate and maintain reports, records, and client databases using software tools like MS Excel, MS Word, or CRM platforms.
Maintain and update internal databases with new client or account information.
Handle basic documentation tasks like preparing quotations, invoices, email drafts, and product catalogs.
Print, scan, copy, and file documents as required for day-to-day office operations.

4. Office Administration Support:

Coordinate with other departments such as sales, accounts, and service teams.
Assist in basic admin work such as scheduling meetings, managing calendars, and sending emails.
Monitor inventory for office supplies and place orders when needed (if applicable).
Support team members with documentation and clerical tasks.

More information about this Telecaller cum Computer Operator Job

Please go through the below FAQs to get all answers related to the given Telecaller cum Computer Operator job

What are the job requirements to apply for this Telecaller cum Computer Operator job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller cum Computer Operator

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Telecaller cum Computer Operator is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Telecaller cum Computer Operator position?
- Ans: There are immediate 5 job openings for Telecaller cum Computer Operator in our Organisation.