Telecaller Jobs Opening in BCC INFOTECH at Aminijikarai, Ashok Nagar, Chetpet, Chennai
Job Description
Job Title: Telecaller
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
Department: TeleSales
Employment Type: Full-time
Both Fresher or Experience
Job Summary: We are looking for an enthusiastic and results-driven Telecaller to join our team. The Telecaller will be responsible for handling inbound and outbound calls, promoting products and services, generating leads, and managing customer relationships. The ideal candidate should have excellent communication skills, be persuasive, and have a customer-first mindset.
Key Responsibilities:
Qualifications & Skills:
Salary & Benefits: Competitive salary based on Fresher and Experience.
Benefits: Incentives based on performance.
Interested candidates can send their resumes or contact us for further details.
- Outbound and Inbound Calls: Make calls to potential and existing customers to inform them about new products/services, follow-up on leads, resolve inquiries, and address any concerns.
- Lead Generation and Qualification: Identify and qualify potential leads, ensuring all prospects are approached effectively and converted into customers.
- Customer Support: Provide support for existing customers by answering questions and troubleshooting issues.
- Database Management: Maintain accurate and up-to-date records of customer interactions and sales activities in the CRM system.
- Sales and Upselling: Promote products/services to customers based on their needs, aiming to close sales and meet performance targets.
- Reporting: Report on call outcomes, customer feedback, and potential improvements in the sales and support processes.
- Follow-Up: Follow up with customers post-interaction to ensure satisfaction and retention.
Qualifications & Skills:
- Educational Qualifications: High school diploma or equivalent; Bachelor’s degree in any field preferred.
- Experience: Proven experience as a Telecaller, Customer Service Representative, or a similar role is a plus.
- Freshers are welcome to apply with a willingness to learn.
- Excellent Communication: Strong verbal and written communication skills with the ability to speak clearly and persuasively.
- Customer Focus: Ability to understand customer needs and build rapport quickly.
- Sales Skills: Previous sales experience or the ability to upsell or cross-sell effectively.
- Problem-Solving: Ability to handle objections and resolve conflicts in a professional manner.
Salary & Benefits: Competitive salary based on Fresher and Experience.
Benefits: Incentives based on performance.
Interested candidates can send their resumes or contact us for further details.
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, BCA, BSc, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 12000 and 15000 Monthly. The Salary will depend on the interview. This Telecaller is a Full Time in Chennai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.
Job Particulars
Role bpo telecaller
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2621290
Locality Address Aminijikarai , Ashok Nagar , Chetpet , Choolaimedu , Egmore
State Tamil Nadu
Country India
About Company
BCC Infotech, also known as Best Caliber Creator (BCC), is a prominent placement and HR consulting firm located in Nungambakkam, Chennai. The company specializes in delivering high-quality human resource solutions across various sectors, including healthcare, manufacturing, IT, call centers, BPO/KPO, and recruitment consulting. Their team comprises experienced HR consultants and career advisors dedicated to fostering career growth and success for both individuals and businesses.
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