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Telecaller Jobs Opening in Customer care service at Secunderabad, Hyderabad

Telecaller

Customer care service
experience-icon 0 Years
salary-icon 15000 - 28000 Monthly
qualification-icon 12th Pass (HSE), Other Post Graduate, Other Course
location-icon Hyderabad
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Posted: 30 Sep 24
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Job Description

Solve customer problems inbound and outbound call for example KYC problem and any other problem you have to call them and solve problems and also pick up call and ask them what happened what problem they are facing you have to solve their problems. 

 

  • Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Minimum Requirement:

  • Good Communication Skills
  • Good Problem-solving skills over the call
  • High energy level

 


More information about this Telecaller Job

Please go through the below FAQs to get all answers related to the given Telecaller job

  1. What are the job requirements to apply for this Telecaller job position?
    • Ans: A candidate must have a minimum of fresher as an Telecaller

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE), Other Post Graduate, Other Course

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 15000 and 28000 Monthly. The Salary will depend on the interview. This Telecaller is a Full Time in Hyderabad.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Telecaller is a work from home job?
    • Ans: Yes,its a Work from Home Job.

  6. How many job vacancies are opening for the Telecaller position?
    • Ans: There are immediate 1 job openings for Telecaller in our Organisation.

Job Particulars

Role bpo telecaller
Education 12th Pass (HSE), Other Post Graduate, Other Course
Who can apply Freshers
Hiring Process Written-test, Telephonic Interview
Employment TypeFull Time
Job Id2532589
Job Category BPO , Work from Home
Locality Address Secunderabad
State Telangana
Country India

About Company

Customer care service
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