Telecaller Jobs Opening in Dgrandeur at Egmore, Chennai
Telecaller
Dgrandeur
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Posted: 09 Dec 24
Job Description
Job Title: Telecaller
Location: Chennai (Egmore)
Job Type: Full-Time
Salary: Upto 20K per month
Job Description:
As a Telecaller, you will be the first point of contact for potential clients and existing customers. Your primary responsibilities will involve managing incoming calls, answering queries, generating leads, and fixing appointments for event consultations. You will work closely with the sales and operations team to ensure client needs are addressed efficiently and professionally.
Key Responsibilities:
- Appointment Fixing:
- Schedule appointments for the sales and event coordination teams with prospective clients.
- Ensure smooth communication with clients regarding the appointment details (time, location, agenda).
- Lead Generation:
- Identify and generate new business leads through cold calling, networking, and referrals.
- Qualify leads and ensure they are passed to the appropriate department for follow-up.
- Client Call Answering:
- Handle inbound calls from clients, answer inquiries about event services, and provide necessary information.
- Guide clients through the event planning process, ensuring they feel supported and informed.
- Client Relationship Management:
- Build and maintain positive relationships with potential and existing clients.
- Follow up with leads to convert them into confirmed clients and ensure a smooth transition to the event management team.
- Data Management:
- Maintain accurate records of all client interactions, appointments, and leads
- Update client information and track progress on leads and appointments.
- Team Collaboration:
- Collaborate with the event management and sales teams to ensure client expectations are met.
- Provide feedback on client queries and trends to help improve services.
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 20000 Monthly. The Salary will depend on the interview. This Telecaller is a Full Time in Chennai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.
Job Particulars
Role bpo telecaller
Education Diploma, BA, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2575619
Locality Address Egmore
State Tamil Nadu
Country India
About Company
About Us:
DRANDEUR EVENTS is the largest franchise and distribution expansion platform in ASIA. Leveraging the 25 years legacy, this event addresses the growth opportunities through franchising, start-ups and distribution. The event witnesses angel investors and distributors from a wide array of industries and geographies.
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