Telecaller Jobs Opening in Fincana Solutions Private Limited at Fazalganj, Kanpur
Telecaller
Job Description
Job Purpose
To ensure a prospect / genuine / productive lead generation by the means of outbound calls dialed to US/Canada, with a focus to contribute maximum number of closed cases.
Key Responsibilities
1. To make outgoing calls to prospect customer.
2. To try and sell the products and services to the customers on call.
3. To handle objections / escalations and queries regarding the product effectively.
4. To generate more leads from the people out-called.
5. To enter the details of every interaction in the system
6. To ensure continuity of services to company in terms of generating leads by manning the telephone and other communication systems in the manner described in the FINCANA SOLUTIONS PRIVATE LIMITED procedure manual and also Standard Operating Practices for each program.
7. To ensure that mandated Service Levels are adhered to on an individual, shift and team basis.
8. To deliver the highest quality of service clients and ensure high customer satisfaction.
9. To assist in the expansion of the FINCANA SOLUTIONS PRIVATE LIMITED network by extracting all relevant information on new services from the case files and channels this information to the network executive.
10. To cultivate the FINCANA SOLUTIONS PRIVATE LIMITED network of services and prospects by building and maintaining a professional working relationship with them in the course of the case handling.
11. To support shift leaders, supervisors or who so ever concern to achieve target service delivery and financial goals.
12. To own and manage specific customer programs assigned.
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA, 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.
Job Particulars
About Company
