Telecaller Jobs Opening in Freelance wala at Alaknanda, Anand Vihar, Ashok Vihar, Gurgaon, Bangalore, Delhi

Telecaller

Freelance wala

0 Years

Not disclosed

Expired

Posted: 20 Nov 24

Job Description

We are looking for a proactive and attentive Telecaller to join our team. This is a remote position that requires excellent communication skills, a strong understanding of customer needs, and the ability to manage customer queries efficiently.

**Responsibilities:**

- Handle inbound and outbound calls to assist customers with their queries.

- Provide accurate information about services and resolve customer issues promptly.

- Demonstrate active listening and understanding to address customer concerns effectively.

- Maintain clear and professional communication with customers at all times.

- Update and manage customer records in the system accurately.

- Work collaboratively with other team members to ensure customer satisfaction.

- Remain available for calls during assigned working hours and ensure timely follow-ups.

**Requirements:**

- Excellent verbal and written communication skills.

- Ability to understand and address customer needs effectively.

- Strong problem-solving and multitasking skills.

- A quiet, distraction-free workspace with a stable internet connection.

- Prior experience in customer service or telecalling is preferred but not mandatory.

- A positive attitude and a customer-first mindset.

**Benefits:**

- Flexible remote work environment.

- Opportunities for professional growth and development.

- Competitive pay structure.

Join our team and be part of a company that values customer satisfaction and employee well-being!

More information about this Telecaller Job

Please go through the below FAQs to get all answers related to the given Telecaller job

What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Telecaller is a work from home job?
- Ans: Yes,its a Work from Home Job.
How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.

Job Particulars

Role bpo telecaller

Education 12th Pass (HSE)

Who can apply Freshers

Hiring Process Telephonic Interview

Employment TypePart Time

Job Id2564252

Job Category BPO , Part Time , Work from Home

Locality Address Banashankari , Bannerghatta Road , Basaveshwara Nagar , Bommanahalli, Cunningham Road , Alaknanda , Anand Vihar , Ashok Vihar, MG Road, Gurgaon , Prashant Vihar , Sector 15, Gurgaon , Sector 21, Gurgaon

State Haryana, Karnataka, Delhi

Country India

About Company

Freelance wala is a dedicated service-based company focused on delivering exceptional customer support. We specialize in assisting customers with their inquiries and providing tailored solutions to ensure satisfaction. Our mission is to create a seamless experience for our clients by combining efficiency, empathy, and professionalism.

**Our Vision:**

To be a trusted partner for our customers by providing consistent, reliable, and high-quality service solutions.

**Core Values:**

- **Customer-Centric Approach:** Putting the customer’s needs first.

- **Integrity:** Transparency and honesty in every interaction.

- **Excellence:** Delivering outstanding service with every call.

- **Teamwork:** Building success through collaboration and support.

**Services We Offer:**

- Customer query resolution through inbound and outbound calls.

- Assistance with onboarding processes and customer concerns.

- Real-time problem-solving and information delivery.

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