Telecaller Jobs Opening in Impetus Collection Services at Akurdi, Bhosari, Chinchwad, Pune
Job Description
- Keeping track of customers to identify outstanding debts
- Planning course of action to recover outstanding payments
- Locating and contacting debtors to inquire of their payment status
- Convincing the customers to pay their due amount
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 20000 Monthly. The Salary will depend on the interview. This Telecaller is a Full Time in Pune.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.
Job Particulars
Role bpo telecaller
Education Diploma, B.Com, BA, BBA/BBM, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2531930
Job Category Diploma , BPO , BSc/BCA/BBM
Locality Address Akurdi , Bhosari , Chinchwad , Nigdi
State Maharashtra
Country India
About Company
Impetus Collection Services is a debt collection agency that specializes in recovering unpaid debts owed by individuals or businesses to creditors. We work for creditors such as banks, credit card companies, medical institutions, and utility providers to recover outstanding payments that have gone into default.
Key Functions:- Debt Recovery: The primary goal is to recover unpaid debts on behalf of creditors. We pursue debtors through various communication methods like phone calls, letters, and emails.
- Negotiation: We negotiate payment plans or settlements with debtors if they cannot pay the full amount. These settlements often result in the debtor paying a reduced amount in exchange for resolving the debt.
- Skip Tracing: We have process of locating a debtor who has moved or changed contact information without informing the creditor.
- Legal Action:
If all attempts at collection fail, we work with lawyers to file lawsuits against debtors to secure a court order for payment.
- Pre-collection services: Early-stage reminders and communications to help creditors manage their receivables.
- Accounts receivable management: Helping companies manage and track their outstanding invoices and payments.
- Debt portfolio management: Managing large volumes of delinquent accounts for creditors.
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